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What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

What is Qunosuite?

Established in 2015 in Berlin, Qunomedical has rapidly become a prominent player in the realm of healthcare innovation through its advanced digital platform. What distinguishes Qunomedical is its innovative dual strategy that addresses the needs of both individual patients and corporate clients. By partnering with healthcare providers from more than 35 countries, the company successfully assists around 10,000 patients each month. The platform is structured around two primary components: Qunomedical, which is specifically designed for individual patients, and Qunosuite, which focuses on the needs of healthcare providers. Qunosuite represents a groundbreaking Software-as-a-Service (SaaS) offering that prioritizes "patient relationship management" (PRM) within the healthcare industry. This exceptional business-to-business (B2B) solution aims to streamline the digital transformation of hospitals and clinics. Central to Qunomedical's vision is the commitment to prioritizing the individual patient, all while operating under the Qunomedical umbrella. Each month, our devoted team helps guide numerous individuals toward the most appropriate healthcare providers across diverse treatment options, ensuring they receive tailored and outstanding care. In a world where healthcare innovation is essential, Qunomedical makes it accessible with just a few clicks, revolutionizing how patients and providers connect.

Media

Media

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Company Facts

Organization Name

Qunomedical

Date Founded

2015

Company Location

Germany

Company Website

www.qunosuite.com

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

Categories and Features

Healthcare CRM

Campaign Management
Marketing Automation
Patient Communications
Patient Management
Physician Management

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Progress Tracking

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5.0 out of 5 stars