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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is C3 AI CRM?

The conventional, all-in-one CRM system is insufficient for addressing the intricacies of today’s marketplace and the demands of digital transformation initiatives. Introducing the next generation of AI-driven CRM solutions specifically designed for various industries, which deliver powerful predictive insights aimed at boosting the efficiency of sales, marketing, and service operations across multiple sectors. These insights, powered by artificial intelligence and seamlessly woven into industry-specific processes, enable your teams in sales, marketing, and service to achieve optimal performance. By focusing on high-value prospects identified through advanced AI algorithms, along with tailored sales tactics and pricing strategies, companies can refine their outreach efforts significantly. Furthermore, AI technology can identify customers at risk of leaving and propose effective retention strategies. In contrast to generic CRM and Customer Experience Management systems that often require lengthy implementation periods and yield minimal immediate financial benefits, C3 AI CRM offers ready-to-use applications customized for particular industries, equipped with specialized object models, AI techniques, workflows, and data integrations that cater to your unique business needs. This customized methodology not only speeds up the deployment process but also greatly increases the likelihood of sustainable success, ensuring that businesses can adapt and thrive in an ever-evolving landscape. As organizations prioritize agility and innovation, investing in such tailored solutions may be essential for maintaining a competitive edge.

Media

Media

Integrations Supported

Adobe Document Cloud
Adobe Experience Cloud
Amazon Web Services (AWS)
Azure Marketplace
Collate
CollectXpert
Google Cloud Platform
HPE Consumption Analytics
Microsoft 365
Microsoft Azure
Salesforce
Salesforce Agentforce
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce Sales Engagement
StarfishETL

Integrations Supported

Adobe Document Cloud
Adobe Experience Cloud
Amazon Web Services (AWS)
Azure Marketplace
Collate
CollectXpert
Google Cloud Platform
HPE Consumption Analytics
Microsoft 365
Microsoft Azure
Salesforce
Salesforce Agentforce
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce Sales Engagement
StarfishETL

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/einstein/overview/

Company Facts

Organization Name

C3 AI

Company Location

United States

Company Website

c3.ai/products/c3-ai-crm/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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