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Microsoft Viva Sales

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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is Microsoft Viva Sales?

Viva Sales harnesses the power of generative AI to automatically create content within Microsoft 365 applications, resulting in better customer engagement and increased productivity for sales professionals. By integrating generative AI with CRM systems and Microsoft 365 data, users can gain real-time insights and automate content creation, enabling them to prioritize building meaningful connections with their customers. The platform simplifies the process of relationship-building by automating tasks such as generating emails and managing data entry through advanced AI technologies. Experience heightened efficiency with actionable insights that are seamlessly incorporated into your daily workflow, combining data from Microsoft 365 applications with any CRM system you choose to utilize. Stay on track with AI-driven analytics that provide valuable recommendations and timely reminders, ensuring you never miss a beat in your customer interactions. Whether your organization operates with Salesforce or Dynamics 365 Sales, you can always stay informed about your customer engagements. By adopting these innovative tools, you not only streamline your workflow but also revolutionize the manner in which you connect with clients, fostering deeper and more productive relationships. This transformative approach ultimately leads to a more efficient sales process and greater overall success.