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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is QuickCEP?

QuickCEP: Your Ultimate Solution for Customer Engagement. Are you finding it challenging to juggle multiple communication channels while striving to provide exceptional customer support? Look no further than QuickCEP, the comprehensive platform engineered to streamline customer engagement and boost your sales outcomes. Key Features: Unified Inbox: Bring together all customer communications—be it live chat, social media, email, or SMS—into a single, user-friendly dashboard. Smart Chatbots: Deliver 24/7 automated support along with personalized recommendations tailored for each customer. Automated Marketing Solutions: Create targeted campaigns, send bespoke emails, and keep your audience informed with timely notifications. Segmented Customer Groups: Organize customers based on demographics, behaviors, and other key factors to enhance your marketing initiatives. In-Depth Analytics: Gain valuable insights into customer behavior and assess your performance metrics with precision. Become part of the growing community of businesses that have transformed their customer engagement approaches and achieved remarkable results. With QuickCEP, elevate your customer service experience and build enduring relationships that stand the test of time. Embrace the future of customer engagement today!

Media

Media

No images available

Integrations Supported

Agentforce
Salesforce
Salesforce Commerce AI
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
Shopify
StarfishETL

Integrations Supported

Agentforce
Salesforce
Salesforce Commerce AI
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
Shopify
StarfishETL

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/einstein/overview/

Company Facts

Organization Name

QuickCEP

Date Founded

2021

Company Location

Singapore

Company Website

www.quickcep.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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