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What is Salesforce Marketing Cloud Personalization?

Elevate each customer's experience by harnessing AI and real-time data to boost conversions while reducing costs. Treat every client as a distinct individual, enhancing the effectiveness of your marketing strategies with our cutting-edge personalization technology. Employ machine learning and AI to create bespoke experiences, tailoring everything from website layouts to mobile app functionalities, product recommendations, and beyond. By personalizing every facet of the customer journey to meet specific performance metrics—whether it's attracting new clientele or nurturing customer loyalty—you can merge real-time user behavior with historical data. Improve webpage personalization with machine learning, optimizing calls to action like banners and pop-ups. Additionally, you can adapt and test at the speed of your customers' online activities, with personalization choices implemented in mere milliseconds. Utilize AI to evaluate current intent data alongside past business interactions to reveal customer preferences, interests, and affinities, ensuring that every engagement resonates uniquely with the individual. This comprehensive strategy not only boosts customer satisfaction but also fosters impactful interactions that can significantly enhance overall business performance, ultimately leading to sustained growth and success in a competitive market. By continuously refining your approach based on user feedback and behavioral trends, you can further strengthen the bond between your brand and its customers.

What is Beveel?

Beveel, which translates to "recommend" in Afrikaans, functions as a tailored recommendation system aimed at improving user experiences on various platforms including websites, emails, and social media. By harnessing the capabilities of Machine Learning and Artificial Intelligence, Beveel offers a personalized solution specifically for the retail industry. It refines the shopping experience for consumers, ensuring they encounter the most pertinent and customized interactions possible. This groundbreaking method has demonstrated an increase in average order value (AOV) and a sales uplift of 30% when compared to rival offerings. Employing sophisticated deep learning methods along with Convolutional Neural Networks (CNN), Beveel’s visual recommendation engine effectively identifies and suggests visually similar items that appeal to customers. In addition, the platform provides a tuning service that enables merchandisers to emphasize products based on metrics such as Revenue/Margin, Engagement, and Conversion rates. Moreover, Beveel’s purchase intent engine (PIE) consistently assesses user behavior on the platform, facilitating real-time personalization of the shopping experience, which in turn fosters customer satisfaction and loyalty. Through these innovative features, Beveel not only enhances the shopping journey but also creates a more enjoyable and efficient commerce landscape that evolves according to individual customer preferences. As a result, it stands out as a valuable tool for retailers aiming to connect more deeply with their consumers.

Media

Media

Integrations Supported

Adobe Marketo Engage
Adobe Real-Time CDP
Constant Contact Lead Gen & CRM
Desktop.com
Eloqua
Google Analytics
Hightouch
HubSpot Marketing Hub
Ketch
LinkedIn
NetSuite
Salesforce
WordPress

Integrations Supported

Adobe Analytics
Magento
Oracle Commerce
Salesforce Agentforce Commerce
commercetools

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/marketing-personalization/

Company Facts

Organization Name

Beveel

Date Founded

2017

Company Website

www.beveel.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Multivariate Testing
Split Testing
Visual Editor

Personalization

A/B Testing
Campaign Segmentation
Experience Management
Recommendation Engine

Categories and Features

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