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What is Salesforce Marketing Cloud Personalization?

Elevate each customer's experience by harnessing AI and real-time data to boost conversions while reducing costs. Treat every client as a distinct individual, enhancing the effectiveness of your marketing strategies with our cutting-edge personalization technology. Employ machine learning and AI to create bespoke experiences, tailoring everything from website layouts to mobile app functionalities, product recommendations, and beyond. By personalizing every facet of the customer journey to meet specific performance metrics—whether it's attracting new clientele or nurturing customer loyalty—you can merge real-time user behavior with historical data. Improve webpage personalization with machine learning, optimizing calls to action like banners and pop-ups. Additionally, you can adapt and test at the speed of your customers' online activities, with personalization choices implemented in mere milliseconds. Utilize AI to evaluate current intent data alongside past business interactions to reveal customer preferences, interests, and affinities, ensuring that every engagement resonates uniquely with the individual. This comprehensive strategy not only boosts customer satisfaction but also fosters impactful interactions that can significantly enhance overall business performance, ultimately leading to sustained growth and success in a competitive market. By continuously refining your approach based on user feedback and behavioral trends, you can further strengthen the bond between your brand and its customers.

What is Convert Experiences?

Convert Experiences is the A/B testing platform that delivers enterprise-grade experimentation without the enterprise baggage. For over 15 years, Convert has helped growth marketers, e-commerce teams, and agencies run reliable, flicker-free experiments that scale with their business. From classic A/B and multivariate testing to split URL and personalization campaigns, Convert makes experimentation fast, accurate, and frustration-free. With 90+ integrations (Shopify, GA4, WordPress, WooCommerce, Segment, and more), Convert adapts to modern stacks and supports both marketers and developers. Our Visual Editor lets teams launch experiments without waiting on developers, while advanced targeting and revenue tracking ensure clean, trustworthy insights. Privacy is at our core: Convert is GDPR compliant, HIPAA/CCPA-ready, and never resells data. Pricing is transparent, predictable, and fair — no hidden fees or nasty surprises. And when you need help, you’ll find it fast: real human support via live chat, email, and dedicated agency-friendly support. Our SmartInsert technology eliminates flickering across both frontend and backend experiments, while 40+ stackable targeting filters and robust APIs enable sophisticated test deployment. Convert’s comprehensive toolkit includes real-time QA through Live Logs & QA Wizard, built-in hypothesis prioritization frameworks, and automated collision prevention—all backed by expert support to help you launch tests in under 30 minutes. We also operate with a conscious business approach, donating approximately 10% of our top-line revenue to planetary causes, and to make sure our users are not left out, we provide exclusive features like Convert Signals™, Deploys, and Environments—ensuring you can perform experiments geared towards educating their growth.

Media

Media

Integrations Supported

Google Analytics
HubSpot Marketing Hub
Salesforce
WordPress
Desktop.com
Hightouch
Salesforce Marketing Cloud Account Engagement

Integrations Supported

Google Analytics
HubSpot Marketing Hub
Salesforce
WordPress
Adobe Analytics
CallRail
Contentsquare
Google Data Studio
HubSpot CRM
HubSpot Customer Platform
Magento
MouseStats
Shift4Shop
Usabilla
Yandex Metrica
Zuko Analytics
comScore

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$399.00 per month
Pricing plans depending on Monthly Tested Users: Growth, Pro, Enterprise
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/marketing-personalization/

Company Facts

Organization Name

Convert.com

Date Founded

2010

Company Location

United States

Company Website

www.convert.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Multivariate Testing
Split Testing
Visual Editor

Personalization

A/B Testing
Campaign Segmentation
Experience Management
Recommendation Engine

Categories and Features

AB Testing

Audience Targeting
Multivariate Testing
Split Testing
Visual Editor

Campaign Management

Event Triggered Actions

Personalization

A/B Testing
Behavioral Targeting
Experience Management
Website Personalization

Popular Alternatives

Popular Alternatives