ConnectWise PSA Reviews & Ratings

ConnectWise PSA

4.6 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 38 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Alternatives to Consider

  • Zoho Projects Reviews & Ratings
    4.4 out of 5 stars 1,901 Ratings
    Company Website for Zoho Projects
  • Runn Reviews & Ratings
    4.8 out of 5 stars 37 Ratings
    Company Website for Runn
  • CTM Reviews & Ratings
    4.5 out of 5 stars 939 Ratings
    Company Website for CTM
  • ShareCRM Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for ShareCRM
  • VoucherCart Reviews & Ratings
    4.9 out of 5 stars 67 Ratings
    Company Website for VoucherCart
  • Total ETO Reviews & Ratings
    4.6 out of 5 stars 46 Ratings
    Company Website for Total ETO
  • KORONA POS Reviews & Ratings
    4.7 out of 5 stars 228 Ratings
  • Vibe Retail Reviews & Ratings
    4.9 out of 5 stars 93 Ratings
    Company Website for Vibe Retail
  • Shape Software Reviews & Ratings
    4.6 out of 5 stars 136 Ratings
    Company Website for Shape Software
  • Planfix Reviews & Ratings
    4.8 out of 5 stars 58 Ratings
    Company Website for Planfix

What is Salestack?

Improving customer satisfaction is a crucial aspect of any business strategy. By adopting a sales automation system, organizations can effectively simplify their marketing and sales operations. This system allows for the creation, tracking, and analysis of marketing and sales activities with remarkable efficiency. With the right marketing tools, businesses can design, manage, and oversee their campaigns while handling inquiries seamlessly. Sales automation also facilitates lead generation and management through an entirely automated CRM platform. Plus, invoicing and inventory tracking can be done with a single click, making it easy to generate invoices and keep tabs on stock levels. Quotes and invoices can be crafted, printed, and sent via WhatsApp, along with tailored reports for better insights. The management of sales and purchase orders becomes more streamlined when tracking reports are organized by employee performance. For effective inventory oversight, an intelligent CRM system offers real-time insights into material stock. Additionally, the project management feature allows for live progress tracking and oversight of ongoing projects. Task management tools enable the assignment and monitoring of project-related tasks on an individual employee basis, complete with detailed tracking reports. Milestones within projects can also be managed and monitored using various reporting formats, ensuring clarity in progress. To further enhance service delivery, a ticket generation system with a customer panel ensures clients receive top-notch support through automation. Altogether, these integrated tools present a robust solution for refining business operations and elevating customer experiences, ultimately leading to better retention and loyalty.

What is ConnectWise PSA?

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Media

Media

Integrations Supported

Integrations Supported

ConnectWise Automate
FixFinder
HubSpot Customer Platform
Hudu
Knead
Motileo
Opsgenie
Pulseway
Rewst
Sage 50
Simplesat
Site24x7
SmileBack
SyncSmart
Thread
Vbout
Wise-Pay
bvoip
modusCloud
pulseM

API Availability

API Availability

Pricing Information

$40 per user, per year
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salestack

Date Founded

2010

Company Location

India

Company Website

www.salestack.in

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/psa

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

AI PSA

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Event Logs
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Knowledge Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Configuration Management
Contract/License Management
Dashboard
Problem Management
Project Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Project Management
Quote Management
Resource Management
Time & Expense Tracking

Popular Alternatives

zygn Reviews & Ratings

zygn

Zygn (PTG Technologies Pvt Ltd)

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars
ROI 360 by TALONOID Reviews & Ratings

ROI 360 by TALONOID

TALONOID Technologies
Rev.io PSA Reviews & Ratings

Rev.io PSA

Rev.io
4.4 out of 5 stars
Vivantio Reviews & Ratings

Vivantio

4.9 out of 5 stars
Masarek Reviews & Ratings

Masarek

Futurosoft Technologies
ConnectWise Automate Reviews & Ratings

ConnectWise Automate

ConnectWise
4.5 out of 5 stars