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features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is Salsify?

Salsify is a reliable platform for product experience management (PXM) that meets the expectations of modern consumers. By integrating product content management with a diverse commerce ecosystem and actionable insights, Salsify provides a comprehensive solution. This enables brands to create outstanding shopping experiences for their customers across various touchpoints. Leading global brand manufacturers, such as Coca Cola, Bosch, and GSK, utilize Salsify for effective product experience management. With its robust features, Salsify is essential for brands looking to enhance customer interactions and drive engagement.

What is CX Connected Portal?

Elevate the satisfaction levels of your clients and partners by providing a tailored self-service experience through a dedicated portal and mobile application that seamlessly interfaces with your CRM, ERP, and customer support systems. Create a customer-oriented portal utilizing pre-made templates that feature flexible layouts, optional widgets, and interconnected forms. Empower customers to submit and track their support inquiries, delve into knowledge base articles, and obtain product details. Design a customized, intuitive mobile application that delivers an easy-to-navigate self-service experience customized to align with your customers' preferences. Ensure users receive timely updates regarding their support cases, renewals, and orders, while also recommending related products and services to enhance cross-selling potential and drive revenue growth. This all-encompassing strategy not only boosts customer engagement but also cultivates a sense of loyalty and satisfaction among your clientele, leading to long-term relationships. By prioritizing the user experience, you position your business as a leader in customer service excellence.

Media

Media

Integrations Supported

Acquia DAM (Widen)
Aprimo
Bynder
Clear Spider
Describely
Exenta
HubSoft
Keepeek
Lasso
Luca
MetricsCart
Orange Logic
Puntt AI
Qliktag
Shark Finesse
Titan CMS
WISEPIM
Walmart
Zoho Directory
imagine.io

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salsify

Date Founded

2012

Company Location

United States

Company Website

www.salsify.com

Company Facts

Organization Name

MobileForce Software

Company Location

United States

Company Website

www.mobileforcesoftware.com

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Pricing Management
Search

Channel Management

Channel Analytics
Product Management
Reseller Management

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Customizable Branding
Metadata Management
Reporting/Analytics
Search/Filter
Watermarking
Workflow Management

eCommerce

CRM
Catalog Management
Channel Management
Data Security
Inventory Management
Kitting
Mobile Access
Multi-Store Management
Reviews Management
SEO Management
Templates

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Master Record Management

Product Data Management

Document Management
Formula Management
Product Lifecycle Management
Version Control

Product Management

Feedback Collection
Release Management
Resource Management
Workflow Management

Social Commerce

Not specified

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

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