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What is Samesurf?

Experience the lightning-fast capability of cobrowsing rich content without any installation requirements. Samesurf facilitates immediate deployment with no coding necessary, ensuring a seamless transition for users. Whether accessed via mobile or desktop, individuals can partake in an interactive cobrowsing experience. Share high-definition media in real-time, eliminating delays or degradation in quality, which significantly enhances communication. Control can be fluidly transferred on the same page, negating the need to take over the user's desktop, thus ensuring a truly collaborative experience. Features like single tab sharing, redaction, and field blocking effectively protect sensitive information. Samesurf can be effortlessly integrated into any website, app, or user interface, showcasing its versatility. This innovative platform is backed by five patents specifically related to co-browsing technology, underscoring its uniqueness. Sales and support teams can engage with clients and prospects in real-time, nurturing essential connections. Instantly initiate or join meetings and webinars using any standard web browser, removing the barriers of additional software. Our groundbreaking cobrowse platform adds visual context to online interactions, making it exceptionally user-friendly. Deliver engaging presentations and demonstrations from any device with ease, sidestepping the typical pitfalls of traditional screen sharing. With Samesurf, every aspect of your online collaboration can be elevated, creating a more captivating experience for all participants involved. Furthermore, this tool empowers users to connect more efficiently and effectively than ever before.

What is Acquire?

Enhance your customer service capabilities by utilizing co-browsing and live chat as consumer expectations shift and grow. Empower your support representatives with the essential resources needed to address complex customer questions instantly, allowing for easy one-touch communication that boosts conversion rates across both websites and mobile applications. Our innovative bots provide immediate answers to common inquiries, streamlining the support process. By integrating co-browsing and live chat, you can deliver faster, more personalized assistance tailored to each customer's needs. Acquire's intuitive yet powerful tools promote active customer engagement and contribute to overall organizational success. Ultimately, this strategy not only elevates customer satisfaction levels but also fosters enduring connections with your clientele, ensuring they feel valued and understood. As a result, you create a more loyal customer base that is likely to return and recommend your services to others.

Media

Media

Integrations Supported

Cornerstone LMS

Integrations Supported

Facebook
Freshdesk
Freshservice
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Keap
Okta
Rambox
Salesforce
Slack
WeChat
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk
tradeit

API Availability

Has API

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$25 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Samesurf

Date Founded

2009

Company Location

United States

Company Website

www.samesurf.com

Company Facts

Organization Name

Acquire

Date Founded

2015

Company Location

United States

Company Website

acquire.io

Categories and Features

Co-Browsing

Not specified

Categories and Features

Co-Browsing

Not specified

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Customer Service

Live Chat
Self Service Portal

Customer Success

Customer Engagement
Onboarding

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Transfer
Surveys & Feedback

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