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Ratings and Reviews 0 Ratings
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What is Sattotal?
Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer.
Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online.
When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey.
For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians.
Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.
What is Refurb ERP?
RefurbERP is a complete Refurbishment Management Software designed for businesses refurbishing laptops, desktops, mobiles, LCDs and other electronic devices. It digitizes the complete journey of every device — from QR Code Assignment, Inward and Initial QC to Dismantling, LED, Fabrication, L3 Repair, Production/Assembly, Final QC, Packaging and Dispatch.
RefurbERP provides QR & Serial Number Tracking, Job Management, Repair & Diagnosis Management, Spare Parts & Inventory Management, Department & Technician Tracking, Requirements & Material Movement, Stock & Shortage Management, Real-Time Dashboards and Management Reports.
Businesses can track every device and spare part throughout the refurbishment process, monitor work-in-progress, identify pending activities and bottlenecks, control spare consumption and maintain complete process history and accountability.
With real-time operational visibility and 50+ management and operational reports, RefurbERP helps refurbishment businesses reduce manual work and Excel dependency, improve traceability, control inventory, streamline department workflows and make faster data-driven decisions.
From device inward to final dispatch — RefurbERP brings your entire refurbishment operation onto one powerful platform.
Media
No images available
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$15/month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
On-Prem
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sattotal
Date Founded
2026
Company Location
Spain
Company Website
sattotal.com
Company Facts
Organization Name
iCanopus Technology
Date Founded
2014
Company Location
India
Company Website
www.refurberp.com
Categories and Features
Repair Shop
Not specified
Categories and Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Warehouse Management