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What is Sattotal?
Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer.
Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online.
When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey.
For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians.
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What is Repair Karte?
Repair Karte is a web-based management solution tailored for repair shops and retail outlets. It simplifies the intake process of customers and items by converting them into repair tickets that document reported issues, cost estimates, due dates, storage locations, and current job status. Businesses can enhance customer communication through automated email notifications, seek approval for estimates, and provide a specialized webpage for tracking repair progress. The software supports a variety of payment methods, including deposits, full checkouts, cash, card transactions, and split payments, in addition to features like register closing, inventory control for parts, repair tags, and the creation of estimates, invoices, and receipts. It also supports multiple workflows, such as managing mail-in jobs, scheduling on-site repair services, and importing existing data from spreadsheets. Repair Karte serves a wide array of businesses involved in the repair of items like electronics, musical instruments, watches, footwear, bicycles, cameras, household appliances, eyewear, and clothing. Accessible via any web browser, it negates the need for local software installations and maintenance. Users on the free plan face a limitation of 100 repairs per month, while paid subscriptions provide higher repair quotas and a richer feature set. This versatility positions Repair Karte as a valuable option for businesses of all sizes engaged in repair services, ensuring that they can operate efficiently and effectively in today's dynamic marketplace. Furthermore, its user-friendly interface encourages adoption among staff of varying technical backgrounds.
Media
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Media
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Integrations Supported
API Availability
API Availability
Pricing Information
$15/month
Free Version
Free Trial Offered?
Pricing Information
$25/shop/month
Free plan: up to 100 repairs per month and 1 staff login, with no time limit. Standard: $25 per shop per month or $250 per year. Pro: $49 per shop per month or $490 per year. New accounts receive Pro features for 30 days, then move to Free unless a paid plan is chosen.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Company Facts
Organization Name
Sattotal
Date Founded
2026
Company Location
Spain
Company Website
sattotal.com
Company Facts
Organization Name
Repair Karte
Date Founded
2026
Company Location
Japan
Company Website
repairkarte.com/en
Categories and Features
Repair Shop
Not specified
Categories and Features
Repair Shop
Not specified