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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is Clariti?

Microsoft Teams and Slack are widely recognized platforms for facilitating internal communications, focusing mainly on chat functionalities. However, Clariti stands out as a more effective alternative to both Microsoft and Slack, as it integrates internal team conversations—including calls and chats—with external communications such as emails and OrbitChat for partners and suppliers. Each conversation on a specific topic is systematically organized within a TopicFolder, making Clariti an excellent choice for collaboration across businesses of all sizes. By offering a diverse set of tools that cater to both internal and external communication, Clariti consolidates emails, chats, calls, tasks, and documents into a centralized, easily navigable space, all sorted by topic. This thorough organization not only boosts collaboration and productivity among teams but also allows for quick messaging, whether in private or group settings. Furthermore, users can easily share emails or chat messages with colleagues in real-time, which significantly enhances the overall efficiency of communication processes within the organization. Ultimately, Clariti’s innovative approach to managing interactions positions it as a game-changer in the realm of business communication.

Media

Media

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$1.95 per month
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

CCE Technologies

Date Founded

2015

Company Location

United States

Company Website

clariti.app

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Collaboration

Brainstorming
Contact Management
Document Management

Team Chat

Not specified

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