Franz Reviews & Ratings

Franz

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1 out of 5 stars
features 2.5 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is Franz?

Reclaim your messaging capabilities with Franz, the comprehensive app that integrates various platforms like WhatsApp, Facebook Messenger, Slack, and Telegram. This multifunctional tool supports an extensive array of personal and professional messaging services, including WeChat, Google Hangouts, and Skype, so you remain connected in any situation. Whether you're engaging with friends or managing a customer service team, Franz equips you with the tools necessary to enhance your communication. By using Franz, you can easily oversee multiple conversations across different platforms, which not only improves your messaging efficiency but also helps keep your interactions well-organized. Ultimately, Franz empowers you to take charge of your communications like never before.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
Telegram
WeChat
WhatsApp
X (Twitter)
Bird
Google Business Messages
Google Maps
Salesforce
Viber

Integrations Supported

Facebook Messenger
Instagram
Telegram
WeChat
WhatsApp
X (Twitter)
Fastmail
Gmail
Google Chat
Google Voice
Nextcloud Talk
Proton Mail
Skype
X Pro

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$3.99 per month
Or $2.99 per month if billed annually
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

Franz

Company Location

Austria

Company Website

meetfranz.com

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Messaging

Not specified

Team Chat

Not specified

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