Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • 11x Reviews & Ratings
    70 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    10,756 Ratings
    Company Website
  • Google Workspace Reviews & Ratings
    69,271 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Adobe Experience Manager Reviews & Ratings
    1,901 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    313 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website

What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is IncognitoDesk?

IncognitoDesk provides a solution for organizations to deliver services while maintaining user anonymity. This platform proves to be an invaluable resource for community organizations and HR teams engaging with sensitive populations, in addition to supporting higher education institutions in adhering to Quebec law P-22.1. By enabling agents, such as social workers, to establish communication channels, it facilitates the sending of messages through SMS and Email on behalf of their users. Ultimately, IncognitoDesk enhances privacy and trust while fostering effective communication.

Media

Media

Integrations Supported

Twilio
WhatsApp
Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Viber
WeChat
X (Twitter)

Integrations Supported

Twilio
WhatsApp
SignalWire

API Availability

Has API

API Availability

Has API

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$15 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

M2i3

Date Founded

2005

Company Location

Canada

Company Website

www.incognitodesk.com/en/

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Help Desk

Customizable Branding
Email Integration
Interaction Tracking
Multi-Channel Communication
Real-time Chat
Ticket Management

Popular Alternatives

Popular Alternatives

WhatsApp Reviews & Ratings

WhatsApp

Meta
Viber Reviews & Ratings

Viber

Viber Media
EasyDesk Reviews & Ratings

EasyDesk

EasyDesk AS