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What is Saysimple?
Introducing Your Comprehensive Customer Communication Platform
This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat.
The platform features a multichannel inbox and offers valuable analytics and insights.
Key Channels and Features:
WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.
What is Lemur Live Chat?
Lemur Live Chat Integration provides an all-in-one solution for customer communication by merging instant messaging and online chat features into a single, user-friendly widget. Support agents can be easily contacted via direct calls, eliminating unnecessary callbacks and streamlining the support process. Implementing this tool on your website and integrating it with various CRM systems is a straightforward process that requires just a few clicks, ensuring compatibility with any website layout. The chat settings are highly customizable, allowing businesses to create a unique experience that aligns with their specific requirements and preferences. Additionally, customer information can be seamlessly transferred to CRM platforms, significantly improving operational efficiency. Lemur Live Chat promotes innovative methods of engaging with clients, facilitating communication not only through live chat but also via a selection of popular messenger applications. By quickly incorporating Lemur Live Chat into your website and CRM, support managers can receive direct calls and immediately access comprehensive client data following the very first engagement. This integration supports major platforms such as Viber, Telegram, WhatsApp, Facebook, and VK, allowing clients to reach your support service through their preferred channels. Consequently, support agents can efficiently manage inquiries within a cohesive system while ensuring organized storage of client information. This comprehensive integration not only optimizes support operations but also significantly enhances overall client satisfaction, paving the way for stronger customer relationships. Ultimately, Lemur Live Chat Integration represents a transformative approach to customer support that adapts to the modern communication landscape.
Integrations Supported
Facebook Messenger
LINE
Telegram
Viber
WeChat
WhatsApp
Apple Business Chat
Bird
CDK Global
Integrations Supported
Facebook Messenger
LINE
Telegram
Viber
WeChat
WhatsApp
Discord
API Availability
Has API
API Availability
Has API
Pricing Information
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial Offered?
Pricing Information
$9 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Saysimple
Date Founded
2014
Company Location
Netherlands
Company Website
saysimple.com
Company Facts
Organization Name
Lemur
Date Founded
2018
Company Location
Poland
Company Website
lemur.io
Categories and Features
Customer Communications Management
Chat / Messaging
Multi-Channel Communications
Personalization
Template Management
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Live Chat
Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs
Team Chat
End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs
Categories and Features
Live Chat
Offline Form
Third Party Integration