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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is Re:plain?

Engage with your clients through WhatsApp, Facebook Messenger, and Telegram. Re:plain offers a swift and efficient live chat solution for your website, enabling responses that are 16 times quicker. This live chat software seamlessly connects your website messages to WhatsApp, Facebook Messenger, and Telegram, ensuring immediate communication. Packed with essential features such as unlimited operator access, customizable template responses, video calls, promotional banners, and various integrations, it provides everything you need to enhance customer interaction effectively.

Media

Media

Integrations Supported

Facebook Messenger
Telegram
WhatsApp
Apple Business Chat
Bird
CDK Global
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Twilio
Viber
WeChat
X (Twitter)

Integrations Supported

Facebook Messenger
Telegram
WhatsApp
Google Analytics
Integrately
Nocode HQ
Zapier

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$4.99 per month
Buy only the features that you really need.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

Re:plain

Date Founded

2018

Company Location

Russian Federation

Company Website

replain.cc

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Chatbot

Call to Action
Human Takeover
Machine Learning
Natural Language Processing
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant

Customer Success

Usage Tracking / Analytics

Forms Automation

Approval Process Control

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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