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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is RolChat?

RolChat is an all-encompassing online customer support platform that seamlessly combines live chat, email, various messaging services, and ticket management into a singular team inbox. By providing support agents with access to customer profiles, historical interactions, and order information all in one location, it enhances their ability to address incoming inquiries effectively. The platform also boasts CRM features for proficiently managing contacts and leads, along with a knowledge base to assist website visitors. Moreover, it includes user behavior tracking tools, automation functionalities, and detailed analytical reports that highlight response times and team efficiency. Optional AI-powered features aid in generating replies, summarizing conversations, translating messages, and discerning customer intent through integrated provider accounts and API keys from clients. RolChat’s user-friendly interface accommodates multiple languages and provides both a chat widget and mobile and desktop applications. Its subscription plans cater to individual companies and encompass an array of support channels, customer management systems, and collaborative tools for teams, making it particularly suited for small to mid-sized support teams in the ecommerce and SaaS industries. This flexibility ensures that RolChat is capable of addressing the varied requirements of its users while promoting effective communication and support administration. Additionally, the platform is designed to adapt and evolve, ensuring continued relevance in an ever-changing digital landscape.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Instagram
LINE
Salesforce
Telegram
Viber
WhatsApp
Apple Business Chat
Bird
Google Business Messages
Google Maps
Insocial

Integrations Supported

Facebook Messenger
Instagram
LINE
Salesforce
Telegram
Viber
WhatsApp
Anthropic
DeepSeek
Gemini
MiniMax
OpenAI
Qwen
Segment
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$19/company/month
Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

Shifton Inc

Date Founded

2019

Company Location

United States

Company Website

rolchat.com

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Live Chat

Not specified

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