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What is Scal-e?

Scale-e is a dynamic platform designed to gather essential insights regarding consumer interactions with various brands. We refine and convert customer data from multiple sources while ensuring effective privacy management, allowing us to create unified customer profiles for both B2C and B2B sectors. This capability enables us to orchestrate seamless omnichannel customer experiences and implement targeted marketing or loyalty initiatives. Additionally, we leverage customer insights to reduce the expenses associated with acquiring and retaining customers, ultimately enhancing overall business performance. By focusing on these aspects, Scale-e positions itself as a valuable tool for brands seeking to optimize their customer engagement strategies.

What is Mention Me?

Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.

Media

Media

Integrations Supported

Aircall
Emarsys
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Cognos Analytics
LeadsBridge
Odoo
Qlik Application Automation
Teradata QueryGrid
Tessi

Integrations Supported

Attentive
Bloomreach
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce
Shopify

API Availability

Has API

API Availability

Pricing Information

3000

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scal-e

Date Founded

2007

Company Location

France

Company Website

scal-e.com

Company Facts

Organization Name

Mention Me

Date Founded

2013

Company Location

United Kingdom

Company Website

mention-me.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Retention

Not specified

Categories and Features

Advocacy

Advocate Management
Customer Advocacy
Event Triggered Actions
Rewards Program
Social Engagement

Customer Advocacy

Campaign Management
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Communication Management
Feedback Collection

Customer Loyalty

Referral Tracking
Rewards Management

Customer Retention

Not specified

Referral

Campaign Management
Contact Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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