Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    12 Ratings
    Company Website
  • Atera Reviews & Ratings
    2,047 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,707 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • Addigy Reviews & Ratings
    261 Ratings
  • Guardz Reviews & Ratings
    124 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    1,193 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    223 Ratings
    Company Website
  • Auvik Reviews & Ratings
    674 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    5,275 Ratings
    Company Website

What is ScalePad Cognition360?

ScalePad Cognition360 transforms ticket data from ConnectWise PSA into valuable and predictive business intelligence specifically designed for managed service providers. With a robust selection of more than 130 interactive reports and benchmarks, it uncovers essential insights regarding profitability, technician efficiency, ticket patterns, project results, agreement renewals, and other critical metrics. By employing a dedicated data warehouse for its reporting functions, Cognition360 alleviates the burden on production systems, enabling users to explore historical trends and simulate various "what-if" scenarios. The integration of cutting-edge machine learning and AI technology further refines predictive analytics, allowing MSP executives and virtual CIOs to identify capacity constraints, discover hidden cost elements, evaluate client profitability, and pinpoint operational challenges, which can ultimately enhance profitability by 10–15%. Additionally, for those utilizing ConnectWise Manage, the integration is effortless, requiring minimal configuration while leveraging existing Power BI licenses for seamless report visualization and analysis. This innovative solution not only simplifies the reporting process but also delivers actionable insights that can significantly influence strategic business planning. As a result, organizations can make informed decisions that lead to improved operational efficiency and competitive advantage in the market.

What is ConnectWise BCDR?

Dependable backup, disaster recovery, and recovery services are essential for any business. A cost-efficient and integrated backup and disaster recovery (BDR) solution can significantly reduce the risk of downtime and interruptions. ConnectWise BCDR (previously known as ConnectWise Recover) streamlines critical processes and offers specialized assistance for various environments and workloads. By implementing trustworthy backup and disaster recovery strategies, you can foster confidence and enhance your business partnerships. When your client's data is compromised, time becomes a crucial factor—every moment matters. With BCDR in place, you can prevent downtime and disruptions for your clients through our robust backup and disaster recovery (BDR) offerings. Backed by automation and our round-the-clock NOC services, BCDR not only safeguards your client’s data but also helps maintain your professional reputation, ensuring ongoing success in your business endeavors. By prioritizing reliable solutions, you position yourself as a dependable partner in a competitive market.

Media

Media

Integrations Supported

Asio by ConnectWise
ConnectWise PSA
IBM Cloud
Microsoft Power BI
ScalePad

Integrations Supported

Asio by ConnectWise
ConnectWise PSA
IBM Cloud
Microsoft Power BI
ScalePad

API Availability

Has API

API Availability

Has API

Pricing Information

$449 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/cognition360/

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/bcdr

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

Popular Alternatives

ConnectWise PSA Reviews & Ratings

ConnectWise PSA

ConnectWise

Popular Alternatives

Veritas NetBackup Reviews & Ratings

Veritas NetBackup

Veritas Technologies
ConnectWise SIEM Reviews & Ratings

ConnectWise SIEM

ConnectWise