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What is Screendesk?

Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.

What is AppyHigh Screen Recorder?

Document your gaming sessions, video conferences, webinars, and presentations by crafting tutorials that navigate app functionalities and troubleshoot bugs smoothly. With an intuitive floating button readily available on your home screen, initiating high-quality screen recordings becomes a seamless task. This application is designed primarily to capture and document all your screen activities. It allows you to effortlessly record gameplay, take screen captures, and edit your videos using a variety of filters, effects, and soundtracks. Users benefit from superior video quality and clear screenshots, all without needing root access or being bound by any recording time limits. Furthermore, you can hide the recording interface for a more polished video presentation and can even annotate or draw on the screen as you capture your content. Personalizing your videos with distinct filters and sharing them with friends is also a breeze. Additionally, the app captures audio directly from the microphone, significantly enhancing the quality of recordings that involve sound while you work. This functionality ensures that your recordings are not only visually appealing but also rich in auditory detail.

Media

No images available

Media

Integrations Supported

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$8/month/user
Free Version
Free Trial Offered?

Pricing Information

$14.99 per year
Free Version

Supported Platforms

SaaS

Supported Platforms

Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Screendesk

Date Founded

2022

Company Location

United Kingdom

Company Website

screendesk.io

Company Facts

Organization Name

AppyHigh

Company Location

India

Company Website

appyhigh.com/products/screen-recorder

Categories and Features

Remote Support

Not specified

Screen Recording

Not specified

Categories and Features

Screen Recording

Not specified

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