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What is Screendesk?

Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.

What is Clipy?

Clipy is a free, watermark-free screen recording application designed for Mac, Chrome, and web users, developed by Codersera to meet the specific needs of its team. Its user-friendly functionality allows users to start recording with a click, stop, and quickly paste a shareable link, eliminating the frustration of watermarks, time constraints, and sign-up requirements for those who view the recordings. The process is as uncomplicated as using a tape measure, highlighting its role as a straightforward utility rather than a subscription-based service. The application is offered in various formats to accommodate different user workflows, including a native Apple Silicon menu-bar app for macOS that supports hotkey recording and instant link sharing upon completion of the recording. Moreover, the Chrome extension provides effortless recording of screens, tabs, windows, or webcams directly within the browser, ensuring compatibility across Windows, Linux, ChromeOS, and macOS platforms. In situations where the Mac app or the extension isn't suitable, users can turn to the browser-based recorder available at clipy.online, which functions as a convenient installation-free alternative. With every recording generating an immediate shareable link, collaboration becomes seamless and efficient. This blend of simplicity, adaptability, and accessibility renders Clipy an excellent choice for anyone searching for quick and effective screen capture solutions, further enhancing productivity in various contexts.

Media

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Media

No images available

Integrations Supported

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$8/month/user
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Screendesk

Date Founded

2022

Company Location

United Kingdom

Company Website

screendesk.io

Company Facts

Organization Name

Codersera

Date Founded

2018

Company Location

United States

Company Website

codersera.com

Categories and Features

Remote Support

Not specified

Screen Recording

Not specified

Categories and Features

Screen Recording

Not specified

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