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What is Screendesk?

Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.

What is Mobizen Screen Recorder?

Mobizen stands out as the simplest screen recording application available for users. Get it now and start crafting your first video effortlessly! It is designed to be highly user-friendly, enabling you to record, capture, edit, and save your content with ease. Everyone can take full advantage of its completely free features to produce high-quality videos. Experience clear screen recordings in stunning full HD, featuring 1080p resolution, 12.0Mbps quality, and 60 frames per second. The Facecam feature allows you to share your reactions while simultaneously recording both your voice and game sounds. You can enjoy the flexibility of recording lengthy videos without any concerns about storage, as it allows you to save directly to external memory like an SD Card. Additionally, you can enhance your video quality by utilizing various editing tools, such as trimming and cutting, along with the option to add images. Personalizing your video is simple with the ability to include your favorite background music and both intro and outro clips. With the clean recording mode, you can achieve a pristine screen capture without any watermarks! Mobizen is accessible for anyone with an OS version of 4.4 and above, and it ensures that all features, including screen recording, capturing, and editing, are provided at no cost. Best of all, you can eliminate the watermark completely without any charges!

Media

No images available

Media

Integrations Supported

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$8/month/user
Free Version
Free Trial Offered?

Pricing Information

$3.35
1 month : $3.35
3 month : $9.18
12 month : $32.60
Free Version

Supported Platforms

SaaS

Supported Platforms

Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Screendesk

Date Founded

2022

Company Location

United Kingdom

Company Website

screendesk.io

Company Facts

Organization Name

RSUPPORT Co. Ltd.

Date Founded

2001

Company Location

South Korea

Company Website

mobizen.com

Categories and Features

Remote Support

Not specified

Screen Recording

Not specified

Categories and Features

Personalized Video

Not specified

Screen Recording

Annotations / Drawing
Audio Capture
Screen Capture
Video Editing
YouTube Uploading

Video Recording

Not specified

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