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What is SearchUnify?

SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.

What is Brain MAX?

Brain MAX is a groundbreaking AI super application that integrates your entire workflow into a unified interface, transforming disorganized information into streamlined and effective productivity. With the help of cutting-edge models like Brain m1, Gemini, OpenAI, DeepSeek, and Claude, it includes an AI-powered Talk to Text feature that negates the need for manual typing, achieving dictation speeds that can be up to four times quicker across multiple applications, thereby freeing up more than an entire day each week while ensuring your individual vocabulary and specialized terms are preserved. Users can inquire about any tool, document, or conversation with Brain MAX and receive instant, context-aware answers. Its Universal Search function is adept at discovering hidden files, overlooked threads, and vaguely remembered discussions across all linked platforms. Beyond search capabilities, Brain MAX can generate images, tasks, messages, projects, and meeting agendas based on user prompts, as well as conducting comprehensive web research with precise references. This multifaceted tool not only boosts efficiency but also serves as an all-encompassing assistant that significantly enriches your overall productivity experience. Ultimately, Brain MAX positions itself as an indispensable partner in navigating the complexities of modern work environments.

Media

Media

Integrations Supported

Dropbox
GitHub
Google Drive
Jira
Slack
Adobe Experience Manager
Aha!
Apache Solr
Discourse
GPT-4.1
Google Calendar
Higher Logic Vanilla
MadCap Flare
Marketo
MindTouch
Salesforce
ServiceNow
Skilljar
Thought Industries
YouTube

Integrations Supported

Dropbox
GitHub
Google Drive
Jira
Slack
Adobe Experience Manager
Aha!
Apache Solr
Discourse
GPT-4.1
Google Calendar
Higher Logic Vanilla
MadCap Flare
Marketo
MindTouch
Salesforce
ServiceNow
Skilljar
Thought Industries
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SearchUnify

Date Founded

2008

Company Location

India

Company Website

www.searchunify.com

Company Facts

Organization Name

ClickUp

Date Founded

2017

Company Location

United States

Company Website

clickup.com/brain/max

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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