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What is Seatlab?
With our user-friendly interactive seat map and seat selection tool, your patrons can effortlessly identify the prime seating options available in your venue. The system is designed for convenience, allowing users to zoom in on particular sections or blocks to find the ideal seat from the comfort of their own homes. This innovative approach not only enhances the customer experience but also enables venues to offer a diverse array of ticket options, including single-day, multiday, VIP, and group tickets, all with customizable pricing for each seat. Additionally, our platform supports the unique combination of tickets, allowing customers to merge a single-day VIP pass with a regular VIP pass into one cohesive single-day VIP ticket for their convenience. This flexibility ensures that your customers have all the choices they need to enjoy their event fully.
What is Hatch Tickets?
Hatch Tickets is a specialized booking platform located in the UK, catering to leisure venues that offer timed activities like trampoline parks, escape rooms, soft play areas, ice skating rinks, and seasonal attractions. The platform adeptly handles reservations, particularly in cases where availability is limited, ensuring that customers can book their preferred time slots with ease.
Each venue involved receives a tailored booking page hosted on a unique subdomain, which boosts their brand presence effectively. Payments are directed straight into the venue's Stripe account, allowing the venue to maintain its designation as the merchant of record without Hatch ever managing any of the funds.
Key features include the capability to oversee recurring sessions and special events, uphold real-time availability according to capacity limits, and provide a variety of ticket options, such as add-ons, discount codes, and off-peak pricing options. Customers benefit from the convenience of entering the venue using QR tickets scanned with a phone or tablet, and a built-in till supports walk-in guests through a card reader, ensuring smooth transactions whether online or in person.
The system also captures a mailing list automatically after a purchase, encourages customers to leave reviews, and follows up with those who abandon their carts. Additionally, businesses with multiple locations can oversee all their venues through a single login while each venue retains its distinct branding and Stripe account.
Hatch operates on a simple fee structure, charging a flat 3% at the time of sale without imposing any monthly fees. This forward-thinking model not only simplifies the booking process but also significantly improves the overall experience for both venues and their customers, fostering better engagement and satisfaction. With its comprehensive features, Hatch Tickets is poised to become an essential tool for leisure venues seeking to optimize their operations and custo
Integrations Supported
API Availability
API Availability
Pricing Information
Free
4% + 2.5p per ticket
Pricing Information
No monthly fee, 3% per booking
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Seatlab
Date Founded
2019
Company Location
United Kingdom
Company Website
seatlab.com
Company Facts
Organization Name
Hatch Tickets LTD
Date Founded
2026
Company Location
United Kingdom
Company Website
hatchtickets.co.uk
Categories and Features
Box Office
Not specified
Ticketing
Barcode / Ticket Scanning
Concessions Management
Event Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Season Tickets
Categories and Features
Ticketing
Barcode / Ticket Scanning
Event Management
General Admission
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS