Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,092 Ratings
    Company Website for SurveySparrow
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,195 Ratings
    Company Website for Birdeye
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,882 Ratings
    Company Website for SurveyLegend
  • Forethought Reviews & Ratings
    4.3 out of 5 stars 166 Ratings
    Company Website for Forethought
  • Crelate Reviews & Ratings
    4.5 out of 5 stars 699 Ratings
    Company Website for Crelate
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • ZipRecruiter Reviews & Ratings
    4.4 out of 5 stars 14,434 Ratings
    Company Website for ZipRecruiter
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk

What is Seekify?

An Innovative Approach to Boosting Employability. Our cutting-edge training platform has recently undergone significant enhancements. In the wake of the pandemic, we are focused on tackling a pressing issue that impacts countless individuals: the challenge of employability. We facilitate the connection between companies seeking job-ready candidates and empower young individuals eager to embark on their professional paths. Seekify efficiently integrates with a variety of software solutions used by businesses to unify all data that affects their customer interactions. Today’s consumers are spending more than ever before, yet they are confronted with an overwhelming selection of choices. Gaining their loyalty cannot hinge solely on competitive pricing or product features, as these elements have become standard expectations. Instead, they crave a distinctive experience that makes them feel appreciated and acknowledged. In this personalized era, customers require a more profound understanding of their preferences, compelling businesses to tailor their services to meet these demands. Nevertheless, providing an outstanding customer experience presents considerable hurdles for organizations striving to keep up with these evolving expectations. As the landscape shifts, companies must innovate continually to maintain relevance and connection with their clientele.

What is Augment CXM?

Revolutionize your contact center operations with AI-powered business intelligence that uncovers crucial opportunities to enhance the efficiency of customer service and elevate the customer experience. Our Customer Experience Management (CXM) platform allows you to monitor both digital and voice interactions in real-time, equipping your team with actionable insights to improve the key performance indicators (KPIs) that are most impactful. Augment CXM meticulously analyzes conversations to uncover customer intentions, pertinent products, and the results of interactions, giving you an in-depth understanding of every element involved. Have you ever encountered a sudden surge of unexpected customer inquiries? Augment CXM proactively detects these spikes in conversations and alerts your team, enabling them to tackle the situation before it escalates into a larger issue. Furthermore, it helps you quickly identify whether specific agents are linked to recurring problems within your contact center, allowing you to deliver focused coaching that enhances their capacity to effectively resolve customer issues. This strategy not only boosts individual agent performance but also reinforces the overall effectiveness of your customer service team, ensuring a more seamless experience for your customers. With these insights, you can foster a culture of continuous improvement that keeps your team engaged and empowered.

Media

Media

Integrations Supported

Salesforce
Zendesk
Freshdesk
Salesforce Agentforce Service

Integrations Supported

Salesforce
Zendesk
Amazon Connect
Genesys Cloud CX
Oracle Cloud Infrastructure

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Seekify

Date Founded

2019

Company Location

Singapore

Company Website

seekify.com

Company Facts

Organization Name

Augment CXM

Date Founded

2016

Company Location

United States

Company Website

www.augmentcxm.com

Categories and Features

Customer Experience

Not specified

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Customer Experience

Not specified

Popular Alternatives

Popular Alternatives

Heyday AI Reviews & Ratings

Heyday AI

Hootsuite
5.0 out of 5 stars