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What is Seekify?

An Innovative Approach to Boosting Employability. Our cutting-edge training platform has recently undergone significant enhancements. In the wake of the pandemic, we are focused on tackling a pressing issue that impacts countless individuals: the challenge of employability. We facilitate the connection between companies seeking job-ready candidates and empower young individuals eager to embark on their professional paths. Seekify efficiently integrates with a variety of software solutions used by businesses to unify all data that affects their customer interactions. Today’s consumers are spending more than ever before, yet they are confronted with an overwhelming selection of choices. Gaining their loyalty cannot hinge solely on competitive pricing or product features, as these elements have become standard expectations. Instead, they crave a distinctive experience that makes them feel appreciated and acknowledged. In this personalized era, customers require a more profound understanding of their preferences, compelling businesses to tailor their services to meet these demands. Nevertheless, providing an outstanding customer experience presents considerable hurdles for organizations striving to keep up with these evolving expectations. As the landscape shifts, companies must innovate continually to maintain relevance and connection with their clientele.

What is Opiniator?

Opiniator provides a digital comment card solution aimed at streamlining the collection of customer feedback and enhancing recovery efforts for brick-and-mortar stores. This cutting-edge system allows patrons to submit real-time evaluations, remarks, and recommendations through their smartphones at any stage of their shopping experience, while also keeping track of any issues until they are fully addressed. By implementing this digital comment card, retailers can tackle customer grievances proactively before they escalate and lead to the departure of customers, possibly taking their companions with them. The system enables effective monitoring of complaints and responses from staff until every concern is resolved, significantly reducing the likelihood of harmful online reviews surfacing too late for the business to handle. When customers voice their dissatisfaction, they are quickly reached out to for recovery, which helps in retaining their loyalty. Furthermore, it allows businesses to pinpoint and rectify health, safety, or maintenance challenges before they negatively impact customer experiences. With an intuitive dashboard, companies receive immediate notifications regarding feedback and can swiftly take appropriate measures. They can engage with customer issues, oversee all actions taken until resolution is achieved, and ultimately restore customer trust. This all-encompassing strategy not only boosts customer satisfaction but also cultivates lasting brand loyalty, creating a more resilient retail environment. As a result, businesses can thrive with a dedicated customer base that appreciates their commitment to addressing concerns.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Salesforce Service Cloud
Sonic XML Server
Zendesk

Integrations Supported

Freshdesk
Salesforce
Salesforce Service Cloud
Sonic XML Server
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Seekify

Date Founded

2019

Company Location

Singapore

Company Website

seekify.com

Company Facts

Organization Name

Oberon3

Date Founded

2009

Company Location

United States

Company Website

www.opiniator.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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