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What is Selling Ticket Box Office?

The Ticket Box Office Software System for sales is an all-encompassing solution that merges conventional box office functions with digital ticketing options. This system facilitates ticket sales from a unified inventory across multiple platforms, such as face-to-face interactions, phone orders, remote agency sales, automated kiosks, and online channels, thus alleviating concerns related to simultaneous sales or customer oversight. With this system, users can effectively oversee their sales operations without fear of overbooking, as it guarantees smooth compatibility with thermal ticket printers from manufacturers like Boca, Datamax, Practical Automation, and TDP (TTP) 245, all of which operate seamlessly with Windows drivers. Moreover, the SellingTicket system incorporates functionalities for monitoring patrons, creating financial reports, and managing user access based on permissions. Notably, this solution does not necessitate any software installation or extra hardware; a conventional PC with internet access is all that is required, making it a viable option for organizations of any scale. In addition, it simplifies the ticketing workflow, significantly boosting operational effectiveness and greatly enhancing the customer experience. As a result, businesses can focus on their core activities while providing a user-friendly service to their clients.

What is InteGreat Web Services?

InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.

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Integrations Supported

ConnectWise PSA

Integrations Supported

ConnectWise PSA

API Availability

Has API

API Availability

Has API

Pricing Information

$950.00
Free Trial Offered?
Free Version

Pricing Information

$110 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Selling Ticket USA

Company Website

www.sellingticket.com

Company Facts

Organization Name

Collabrance

Date Founded

2009

Company Location

United States

Company Website

www.collabrance.com/what-we-do/resources/integreat

Categories and Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Categories and Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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