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What is Sellora AI?

Sellora AI operates as a web-based customer support and lead management system specifically designed for independent automotive businesses, including used car dealerships. This cutting-edge tool integrates vehicle inventories and their detailed specifications with customer queries and team responses in a seamless manner. Staff members can assess each vehicle's features as either present, absent, or unclear; in cases of uncertainty, the assistant prompts them to verify the information. Upon receiving the customer’s approval, a contact request can be initiated, capturing essential details such as name, phone number, or email, all linked to the specific vehicle for team review. The platform allows team members to access features based on their designated roles, bringing together leads, messages, appointments, and follow-ups within a single cohesive workspace. Although Sellora aids in managing initial customer interactions and streamlining sales processes, it does not serve as a comprehensive dealer management system, workshop, or accounting software. A public demonstration illustrates fictional data and set scenarios, but actual implementation requires users to create an account, emphasizing the need for customization in practical use. This organized framework not only simplifies operations for automotive enterprises but also fosters improved customer engagement through streamlined communication, ultimately enhancing the overall experience for both staff and clients. Furthermore, as the automotive industry continues to evolve, tools like Sellora will play a critical role in adapting to changing customer needs and expectations.

What is BKD?

BKD is a cloud-based customer relationship management (CRM) platform designed specifically for automotive dealerships. It seamlessly integrates customer and lead data with the sales pipeline, facilitating effective follow-up from the first inquiry all the way through to the potential sale of a vehicle. The AI Sidekick feature supports dealership staff during lead interactions by allowing them to send text and email messages in their name, after which they can resume the conversation with the customer for continued engagement. Moreover, BKD boosts operational efficiency with features for calling and power dialing, conducting vehicle appraisals, and connecting dealership inventory to a dealer management system (DMS). This versatile platform accommodates a wide variety of dealerships, including independent operations, franchises, and those specializing in used cars, subprime financing, buy-here-pay-here strategies, and vehicle acquisition services. In addition, BKD's mobile applications enable dealership staff to easily access the CRM on iOS and Android devices, ensuring they remain connected and responsive no matter where they are. With such comprehensive features, BKD empowers automotive dealerships to enhance their customer interactions and streamline their sales processes effectively.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pilot onboarding is arranged in advance, and any applicable costs are agreed before setup.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Sellora AI

Company Website

www.sellora-ai.nl/

Company Facts

Organization Name

BKD.ai

Company Location

Canada

Company Website

bkd.ai

Categories and Features

Automotive CRM

Not specified

Categories and Features

Automotive CRM

Not specified

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