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What is Sellora AI?

Sellora AI operates as a web-based customer support and lead management system specifically designed for independent automotive businesses, including used car dealerships. This cutting-edge tool integrates vehicle inventories and their detailed specifications with customer queries and team responses in a seamless manner. Staff members can assess each vehicle's features as either present, absent, or unclear; in cases of uncertainty, the assistant prompts them to verify the information. Upon receiving the customer’s approval, a contact request can be initiated, capturing essential details such as name, phone number, or email, all linked to the specific vehicle for team review. The platform allows team members to access features based on their designated roles, bringing together leads, messages, appointments, and follow-ups within a single cohesive workspace. Although Sellora aids in managing initial customer interactions and streamlining sales processes, it does not serve as a comprehensive dealer management system, workshop, or accounting software. A public demonstration illustrates fictional data and set scenarios, but actual implementation requires users to create an account, emphasizing the need for customization in practical use. This organized framework not only simplifies operations for automotive enterprises but also fosters improved customer engagement through streamlined communication, ultimately enhancing the overall experience for both staff and clients. Furthermore, as the automotive industry continues to evolve, tools like Sellora will play a critical role in adapting to changing customer needs and expectations.

What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Media

Media

Integrations Supported

Integrations Supported

Fleet by BEEM
AutoRaptor CRM
AutoSweet
Bitesize
DAS Technology
DealerVault
Dealerslink
DriveCentric
Flai
Kimoby
Longview Tax
Netchex
Numa
Podium
Saysimple
Spectrio
Tire Trax
VisQuanta AMS
Xtime

API Availability

API Availability

Pricing Information

Pilot onboarding is arranged in advance, and any applicable costs are agreed before setup.

Pricing Information

Please contact CDK Global for pricing details.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sellora AI

Company Website

www.sellora-ai.nl/

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Categories and Features

Automotive CRM

Not specified

Categories and Features

Auto Dealer

Accounting
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Collections Management
Expense Management
Financing Management
Inventory Management
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Document Management
F&I Management
Form Printing
Parts Management
Service Department

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