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What is ServCraft?

ServCraft is a cloud-oriented platform created to streamline the management of jobs and field services within the installation, repair, and maintenance industries. This software integrates various functionalities such as handling customer inquiries, generating quotations, scheduling tasks, managing job tickets, providing technician updates, overseeing inventory, and processing invoicing into a singular, user-friendly interface for both office and field staff. Users have the ability to produce quotes and invoices, allocate tasks to technicians, and employ forms, checklists, and images on job cards, while also obtaining customer approvals and noting additional work through a mobile application that can function offline before syncing data later on. The system includes capabilities for job costing, monitoring stock levels in vehicles and locations, providing customer portals, offering online payment solutions, and seamlessly integrating with accounting software like Sage One, Xero, and QuickBooks Online. Additionally, teams can effectively manage workflows and user permissions through both the web application and mobile interfaces. ServCraft serves a diverse range of trades, including plumbing, electrical, security, solar energy, HVAC, and various other installation and maintenance sectors, thus ensuring that numerous industries can leverage its extensive features. By centralizing numerous operational tasks, ServCraft not only boosts efficiency but also fosters better communication among different teams, leading to enhanced service delivery and customer satisfaction. Furthermore, its adaptability and comprehensive toolset make it an indispensable resource for businesses striving to optimize their field service operations.

What is Kepla-FSM?

Kepla-FSM is a tailored software solution aimed at field service management, enabling equipment service teams to streamline their operations with a focus on individual machines. Each machine is equipped with an extensive record that encompasses details like make, model, serial number, warranty information, owner data, and its current location, as well as a service history that monitors the equipment's movement between various sites and owners. This software is packed with numerous features, including scheduling and dispatching, customer mapping, management of service contracts, preventive maintenance planning, quoting, service reporting, customer signatures, and invoicing options. Moreover, technicians benefit from an Android app that allows them to access these capabilities while on the move. The software's equipment-focused workflow is especially advantageous for sectors such as HVAC and refrigeration services, lab and medical equipment maintenance, industrial equipment repair, and appliance repair. Kepla-FSM also offers adaptable flat monthly subscription plans, which range from Solo to Enterprise, ensuring that every feature is accessible across all tiers without any setup fees or hidden costs. This user-friendly pricing strategy empowers businesses, regardless of their size, to efficiently oversee their service operations without the concern of rising expenses. By prioritizing clarity and accessibility, Kepla-FSM positions itself as a valuable resource in the field service management landscape.

Media

Media

Integrations Supported

QuickBooks Online
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServCraft Africa

Date Founded

2016

Company Location

South Africa

Company Website

www.servcraft.co.za

Company Facts

Organization Name

KeplaCloud

Date Founded

2026

Company Location

United States

Company Website

keplacloud.com/kepla-fsm

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

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