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What is Service-Intel?

Service-Intel delivers an all-encompassing software and CRM solution specifically designed for the automotive repair industry. This cutting-edge platform anticipates service needs, allowing for precise estimations and sales prospects even before the vehicle is brought in for repair—serving effectively as a pre-inspection tool. By offering unbiased suggestions based on the vehicle's maintenance history and daily usage, it builds customer trust while driving sales growth. Additionally, Service-Intel’s point-of-sale predictive reporting consistently exceeds client expectations with its remarkable accuracy in managing services and clarity in sales operations. As a result, automotive businesses can streamline their operations and significantly boost customer satisfaction levels. Ultimately, this innovative solution positions repair shops for greater success in a competitive marketplace.

What is AutoLibs?

AutoLibs serves as a web-based management platform tailored for automotive repair facilities, featuring a customer app that works seamlessly on both Android and iOS systems. This software empowers workshops to efficiently manage appointment requests, oversee employee and resource management, and keep detailed records of customers and their vehicles, while also handling job orders, diagnostic findings, estimates, and client approvals. The process for vehicle check-in and handover is thorough, encompassing the documentation of the vehicle's condition, mileage, keys, and photos. Furthermore, the tyre storage functionality allows for designated storage locations linked to individual customers and vehicles, accommodating various tyre sizes for front and rear, and tracking changes made to documented sets. Clients have the capability to adjust their appointment requests and check the tyre sets associated with their vehicles. The follow-up care feature ensures any reported concerns are connected back to the original service job, enhancing service consistency. Invoicing and DATEV export options are available within the Professional plan, which also offers the convenience of online payment processing through Stripe. Monthly subscriptions start at EUR 89, exclusive of VAT, with a risk-free 60-day trial period that does not necessitate a credit card and will conclude automatically. This holistic approach not only boosts operational efficiency but also fosters improved customer satisfaction by streamlining both communication and service delivery, ultimately paving the way for a more organized and responsive automotive service environment.

Media

Media

Integrations Supported

ALLDATA
Auto Shop Writer
AutoShop
COSTAR
EasyRO
Epicor Integrated Service Estimator
FastTrak Auto Shop Manager
MaxxTraxx
NAPA TRACS
Omnique
Protractor
R.O. Writer
ServiceShop
Shop Boss
Shop-Ware
Shop4D
ShopKey Shop Management
Tekmetric
Yes Management System

Integrations Supported

Stripe

API Availability

API Availability

Pricing Information

$99.00/month
Free Version
Free Trial Offered?

Pricing Information

EUR 89/month excl. VAT
The Starter plan is €89 per month plus VAT. The 60-day trial requires no credit card and ends automatically without starting a paid subscription. Invoicing and DATEV export are available from the Professional plan; online payments through Stripe are optional.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

eAutoClub

Date Founded

2000

Company Location

United States

Company Website

service-intel.com

Company Facts

Organization Name

Abuzer Korkmaz AutoLibs

Company Location

Germany

Company Website

autolibs.de/werkstattsoftware

Categories and Features

Auto Body

Not specified

Auto Repair

CRM
Inventory Management
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Automotive CRM

Not specified

Categories and Features

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