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Ratings and Reviews 0 Ratings
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What is Service-Intel?
Service-Intel delivers an all-encompassing software and CRM solution specifically designed for the automotive repair industry. This cutting-edge platform anticipates service needs, allowing for precise estimations and sales prospects even before the vehicle is brought in for repair—serving effectively as a pre-inspection tool. By offering unbiased suggestions based on the vehicle's maintenance history and daily usage, it builds customer trust while driving sales growth. Additionally, Service-Intel’s point-of-sale predictive reporting consistently exceeds client expectations with its remarkable accuracy in managing services and clarity in sales operations. As a result, automotive businesses can streamline their operations and significantly boost customer satisfaction levels. Ultimately, this innovative solution positions repair shops for greater success in a competitive marketplace.
What is Autoflows?
Autoflows stands out as a cutting-edge automation solution tailored for the aftersales sector of the automotive retail industry, allowing dealerships to effectively leverage their data. With a focus on boosting revenue, reducing manual workloads, and enhancing the customer journey, Autoflows integrates effortlessly with a variety of systems, including DMS, CRM, OEM data, motor registries, and other third-party data sources, to identify the most appropriate customers for a range of services such as maintenance, MOT, tire replacements, recalls, and outstanding tasks. The platform employs intelligent scanning of repair orders and their components, utilizing AI and text analytics to transform extensive repair histories into actionable service recommendations. By combining repair histories with appointment information, mileage patterns, and vehicle details, it identifies the best customers to contact and the optimal moments for outreach. Once a service opportunity is recognized, Autoflows communicates with customers through customized daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone calls. Additionally, its Voice AI technology adeptly handles inbound service inquiries 24/7, addressing various needs such as booking appointments, diagnostics, status updates, rescheduling, added services, and general inquiries, which ultimately guarantees a seamless and responsive customer interaction experience. This all-encompassing strategy not only enhances dealership efficiency but also cultivates stronger connections with customers, establishing Autoflows as a vital resource in today’s automotive retail environment. By prioritizing both operational excellence and customer satisfaction, Autoflows positions dealerships to thrive in a competitive marketplace.
Integrations Supported
Auto Shop Writer
AutoFluent
AutoShop
COSTAR
Dealertrack DMS
EasyRO
Epicor Integrated Service Estimator
LANKAR PRO
MaxxTraxx
Mitchell 1
Integrations Supported
Auto Shop Writer
AutoFluent
AutoShop
COSTAR
Dealertrack DMS
EasyRO
Epicor Integrated Service Estimator
LANKAR PRO
MaxxTraxx
Mitchell 1
API Availability
Has API
API Availability
Has API
Pricing Information
$99.00/month
Free Trial Offered?
Free Version
Pricing Information
€270 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eAutoClub
Date Founded
2000
Company Location
United States
Company Website
service-intel.com
Company Facts
Organization Name
Autoflows
Company Location
Denmark
Company Website
autoflows.com
Categories and Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Preventive Maintenance
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration