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What is Service Order Manager?

The platform provides comprehensive mobile capabilities across a variety of devices including iPhone, iPad, BlackBerry, Windows Mobile, and Android, empowering businesses to achieve greater efficiency and profitability through detailed service agreements, usage analytics, subcontractor management, equipment tracking, serialization, customized reporting, and optimized purchasing and sales order processes, among other functionalities. It also incorporates robust scheduling, work orders, and dispatch solutions specifically tailored for HVAC, plumbing, electrical, and other service-focused sectors, effectively facilitating visit scheduling, quotations, invoicing, billing, and team collaboration. aimInsight Consulting Inc. is proud to be recognized as a Technisoft Registered Business Partner, which allows them to sell, implement, and support the entire range of applications found in the Technisoft Service Manager suite. With a history spanning over 25 years, the Technisoft Service Manager has established itself as an indispensable maintenance solution that has reliably served the equipment maintenance and service sectors, continually evolving to meet the changing demands of its users. This impressive array of features, combined with dedicated support, makes it an essential tool for businesses looking to improve operational efficiency and enhance service delivery, ultimately positioning them for long-term success in their respective industries.

What is Call & Report?

Call&Report is an innovative GPS solution crafted for the organization, management, and supervision of winter maintenance operations along with various field tasks, including the care of green spaces and property upkeep. As a premier product in its field, Call&Report is adopted by over 160 municipalities and businesses throughout Scandinavia and Europe. By using our system, organizations can ensure that taxpayer funds are spent wisely, deliver prompt and accurate services, and uphold a high standard of service quality. The adaptability of Call&Report enables users to select GPS devices that align with their operational requirements, presenting options such as portable GPS units, stationary GPS devices, or a mobile app that works seamlessly on both iOS and Android devices. Every recorded activity automatically logs vital information such as the driver, date, start and end times, along with GPS tracking data. Additionally, drivers can document extra details, including the quantity of materials utilized or report any obstacles and potholes they encounter during their duties. This extensive logging capability not only improves accountability but also enhances resource management and optimizes service delivery. Overall, Call&Report empowers organizations to streamline their operations and improve community services significantly.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$40.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

aimINSIGHT Solutions

Date Founded

1988

Company Location

United States

Company Website

www.serviceordermanager.com

Company Facts

Organization Name

Enera

Company Website

www.call-report.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Time Clock
Work Order Management

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