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What is Service Pro Stream?

Service Pro Stream is an all-encompassing software tool tailored for managing field services across various sectors, including appliance repair, HVAC, and plumbing. It seamlessly unifies multiple features such as online booking, scheduling, dispatching, and customer communication within a single platform for user convenience. The customer booking experience leverages a conversational interface that gathers essential information about the appliance, such as its make, model, and the specific issue encountered. Additionally, customers can conveniently capture a photo of the dataplate, allowing the software to extract crucial model and serial numbers, enabling technicians to pre-order any necessary parts before they arrive on-site. The dispatching system is designed to function according to customizable rules established by the user for each technician, incorporating factors such as maximum distance from the base, minimum gaps between jobs, and the distance allowed for initial and final calls from the starting point. This intelligent engine guarantees adherence to these criteria when creating available time slots for appointments, optimizing efficiency. Technicians enjoy the flexibility of accessing the platform via any mobile browser, and they can easily add the portal to their home screens without the need to download an app from an app store. They can view customer notes, access images, retrieve model numbers, and even search for parts while documenting their work on-site, which greatly enhances both efficiency and communication throughout the service process. Overall, Service Pro Stream significantly improves operational workflows, establishing itself as an essential resource for service professionals, and ultimately leads to a higher level of customer satisfaction.

What is BoltWright?

BoltWright serves as an all-encompassing service-management platform designed specifically for HVAC contractors in the commercial sector. It effectively connects customers, buildings, equipment, and service visits, making scheduling, maintenance agreements, quotations, and invoicing smooth and efficient. Field technicians can capture their work through voice notes, written documentation, and photos, even when connectivity is poor due to its offline functionality. Once the work is completed, office personnel can review the results and create thorough customer service reports that detail observations, images, and any follow-up actions needed, all organized by the relevant equipment. The platform maintains a comprehensive history of each piece of equipment linked to its respective building, along with detailed records of all maintenance performed. Moreover, its pricing model is based on the number of operational trucks rather than on a per-user license, which allows owners, dispatchers, administrators, assistants, and trainees to collaborate without incurring extra costs for individual user accounts. This approach not only streamlines operations but also cultivates improved communication among all team members involved in the service process, ultimately enhancing overall productivity and service quality. By fostering teamwork and reducing financial barriers, BoltWright ensures that every team member can contribute effectively to the tasks at hand.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$45 per month
Free Trial Offered?

Pricing Information

$129 CAD/working truck/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Service Pro Stream, LLC

Date Founded

2026

Company Location

United States

Company Website

serviceprostream.com

Company Facts

Organization Name

BoltWright

Company Location

Canada

Company Website

boltwright.com

Categories and Features

Categories and Features

HVAC

Not specified

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