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What is Service Pro Stream?

Service Pro Stream is an all-encompassing software tool tailored for managing field services across various sectors, including appliance repair, HVAC, and plumbing. It seamlessly unifies multiple features such as online booking, scheduling, dispatching, and customer communication within a single platform for user convenience. The customer booking experience leverages a conversational interface that gathers essential information about the appliance, such as its make, model, and the specific issue encountered. Additionally, customers can conveniently capture a photo of the dataplate, allowing the software to extract crucial model and serial numbers, enabling technicians to pre-order any necessary parts before they arrive on-site. The dispatching system is designed to function according to customizable rules established by the user for each technician, incorporating factors such as maximum distance from the base, minimum gaps between jobs, and the distance allowed for initial and final calls from the starting point. This intelligent engine guarantees adherence to these criteria when creating available time slots for appointments, optimizing efficiency. Technicians enjoy the flexibility of accessing the platform via any mobile browser, and they can easily add the portal to their home screens without the need to download an app from an app store. They can view customer notes, access images, retrieve model numbers, and even search for parts while documenting their work on-site, which greatly enhances both efficiency and communication throughout the service process. Overall, Service Pro Stream significantly improves operational workflows, establishing itself as an essential resource for service professionals, and ultimately leads to a higher level of customer satisfaction.

What is HVAC Office?

The HVAC Office offers a wide range of applications specifically designed to address the varied requirements of HVAC service contractors, allowing for efficient management of service work order dispatch, billing, and overall financial tasks within the office. At the heart of the software is the service dispatch module, which features an intuitive interface for entering, dispatching, and invoicing customer work orders. Users can also keep track of ongoing customer maintenance contracts through a specialized section dedicated to these agreements. The inventory management feature, along with detailed management reports, offers a complete picture of item usage and inventory needs. Moreover, the program incorporates a built-in area for flat rate catalogs, enabling users to generate, print, and import catalogs from other vendors, which ensures that technicians can easily access the pricing information they need. This extensive functionality not only optimizes operational efficiency but also significantly boosts productivity for HVAC service companies. Lastly, the software's adaptability makes it a valuable asset for businesses looking to enhance their service delivery and customer satisfaction.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$45 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Service Pro Stream, LLC

Date Founded

2026

Company Location

United States

Company Website

serviceprostream.com

Company Facts

Organization Name

Is2 Software

Company Location

United States

Company Website

www.is2software.com

Categories and Features

Categories and Features

HVAC

Customer Database
Inventory Control
Quotes / Estimates
Service History Tracking
Work Order Management

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