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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 10 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is ServiceCenterSoft?

ServiceCenterSoft is a cloud-based management solution tailored for repair shops and service centers that provide maintenance for devices like smartphones, computers, and home appliances, including those under authorized warranty services. This comprehensive platform effectively oversees multiple facets of the repair workflow, such as managing customer and device data, handling repair intake, providing estimates, tracking due dates, maintaining technician logs, managing parts requests, overseeing inventory changes, processing payments, and generating completion certificates. Customers benefit from real-time updates on their repairs through a read-only portal and receive timely notifications via email and Telegram once their devices are ready for collection. Moreover, managers can track technician productivity and branch performance, adjust access rights by section, and share customer data across different branches while ensuring that each location maintains its unique inventory and statistics. The system also features customizable forms, comprehensive reference lists, daily backup capabilities, and supports multiple languages, including Ukrainian, Russian, English, and German for its interface and documentation. Being accessible via any web browser eliminates the necessity for local software installations, allowing users to effortlessly access the service from various devices. This adaptability and user-friendliness significantly contribute to making ServiceCenterSoft an essential tool for improving the operational efficiency of repair businesses, enabling them to manage their workload with greater effectiveness.

What is BytePhase?

BytePhase is cloud-based repair shop management software for mobile, computer, electronics, appliance and other repair businesses, used by 2,000+ repair businesses in 32+ countries. It replaces paper job cards and spreadsheets with fast repair tickets, device and warranty tracking, real-time parts inventory with barcodes, quotations with customer approval, invoices and payments, and automatic customer updates on WhatsApp, SMS and email. What's new: - Multiple businesses in one account: bill under several business names from one login, each with its own tax/GST number, logo, invoice numbering, bank details, terms and stock. Switch from the header and report across all of them. - Native iOS app for iPhone and iPad, alongside Android and the web, with no per-device fee. - White label on your own domain (paid add-on): your logo, colours and web address on the app, customer portal and notifications. - 19+ integrations, including WhatsApp, QuickBooks, Xero, Zapier, n8n, Microsoft 365, Google Calendar, Mailchimp, Twilio, Meta Lead Ads, WordPress, Typeform and Jotform. Also built in: OTP-verified delivery, digital signatures, a customer portal, AMC contracts, rentals, pickup & drop, technician assignment and commissions, leads and expenses, plus multi-branch management on Enterprise. Available in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil). Start with a 15-day free trial.

Media

Media

Integrations Supported

Telegram

Integrations Supported

Google Calendar
Gupshup
Jotform
Mailchimp
Microsoft 365
PhonePe
QuickBooks Online
Shiprocket
Twilio
Typeform
WhatsApp
Xero
Zapier
n8n

API Availability

API Availability

Has API

Pricing Information

€20/month
€20 per shop per month or €216 per shop per year.
Free Trial Offered?

Pricing Information

$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ServiceCenterSoft

Date Founded

2016

Company Location

Ukraine

Company Website

www.servicecentersoft.com/en/

Company Facts

Organization Name

BytePhase Technologies Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

bytephase.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Appliance Repair

Not specified

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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5.0 out of 5 stars