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What is ServiceCenterSoft?

ServiceCenterSoft is a cloud-based management solution tailored for repair shops and service centers that provide maintenance for devices like smartphones, computers, and home appliances, including those under authorized warranty services. This comprehensive platform effectively oversees multiple facets of the repair workflow, such as managing customer and device data, handling repair intake, providing estimates, tracking due dates, maintaining technician logs, managing parts requests, overseeing inventory changes, processing payments, and generating completion certificates. Customers benefit from real-time updates on their repairs through a read-only portal and receive timely notifications via email and Telegram once their devices are ready for collection. Moreover, managers can track technician productivity and branch performance, adjust access rights by section, and share customer data across different branches while ensuring that each location maintains its unique inventory and statistics. The system also features customizable forms, comprehensive reference lists, daily backup capabilities, and supports multiple languages, including Ukrainian, Russian, English, and German for its interface and documentation. Being accessible via any web browser eliminates the necessity for local software installations, allowing users to effortlessly access the service from various devices. This adaptability and user-friendliness significantly contribute to making ServiceCenterSoft an essential tool for improving the operational efficiency of repair businesses, enabling them to manage their workload with greater effectiveness.

What is CCManager?

CCManager is a cloud-based solution specifically designed for repair shops that provide services for mobile devices, computers, printers, and other electronic equipment. This application simplifies the management of customer information and repair requests, allowing personnel to capture device images and utilize QR codes while keeping tabs on each task throughout the entire service process. Moreover, it includes tools for managing inventory, processing point-of-sale transactions, handling accounts receivable, and accepting partial payments, as well as features for cash register reconciliation. Repair shops can effortlessly relay repair status updates to customers through WhatsApp, produce thermal receipts, and manage both sales and service tasks on a unified online platform. Tailored for independent repair ventures and service groups, CCManager seamlessly integrates the various stages of intake, repair tracking, payment processing, and overall shop operations without the need for any local server setup. This all-encompassing tool not only streamlines workflows but also allows businesses to prioritize exceptional service delivery while effectively handling their administrative functions. By adopting CCManager, repair shops can significantly enhance their operational productivity and customer satisfaction.

Media

Media

Integrations Supported

Telegram

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

€20/month
€20 per shop per month or €216 per shop per year.
Free Trial Offered?

Pricing Information

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. In Colombia, the monthly price is COP 55,000/month. A seven-day trial provides access to the selected plan’s features.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

ServiceCenterSoft

Date Founded

2016

Company Location

Ukraine

Company Website

www.servicecentersoft.com/en/

Company Facts

Organization Name

C&C Especialistas

Company Location

Colombia

Company Website

ccmanager-app.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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