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What is ServiceChannel?

ServiceChannel provides a digital solution for maintenance management that is tailored to help facilities managers with the process of sourcing, acquiring, supervising, and settling expenses related to repair and maintenance services. Equipped with an extensive suite of mobile and cloud-based tools, the platform enables users to manage every facet of facilities management, including the submission of both routine and emergency service requests, vendor and contractor searches, work order tracking, payment management, and numerous other essential operations. By simplifying the intricate processes involved in maintenance management, this system ensures that facilities operate seamlessly and efficiently. Moreover, the user-friendly interface enhances accessibility for managers at all levels, fostering better communication and collaboration among teams.

What is IST-Suite?

We achieve outstanding service by meticulously choosing only the most passionate professionals within the hospitality industry and nurturing their development through clearly outlined career paths, extensive training, a variety of bonus options, comprehensive benefits, and award-winning incentive programs. Furthermore, we empower our workforce with IST Suite, the only fully integrated suite of office support technology in the industry, which serves as the cornerstone of IST’s operational management, offering our clients the most effective and economical solutions available, thereby allowing our employees to optimize productivity with limited resources. By automating previously manual tasks like mail sorting and report generation, IST Suite integrates quality control protocols, monitors employee competencies, oversees accountability and service level agreements, and collects end-user feedback to ensure complete satisfaction with IST’s services from the outset. Our unwavering commitment to SERVICE is not merely a catchphrase; it encapsulates our entire business philosophy and operational methodology. We strongly believe that by investing in our workforce and supplying them with necessary tools, we can deliver exceptional service to our clients. This holistic approach not only enhances employee morale but also translates into long-term client relationships built on trust and reliability.

Media

Media

Integrations Supported

Control Tower
Davisware Vision
Eptura
Fuel Me
Projectmates
QuickBooks Online
Runbook

Integrations Supported

Ouriginal

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Accruent

Date Founded

1995

Company Location

United States

Company Website

servicechannel.com

Company Facts

Organization Name

IST Management Services

Date Founded

1997

Company Location

United States

Company Website

www.istmanagement.com

Categories and Features

CMMS

Asset Tracking
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management

Not specified

Categories and Features

Facility Management

Work Order Management

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Maintenance Care Reviews & Ratings

Maintenance Care

4.7 out of 5 stars