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What is ServiceChannel?

ServiceChannel provides a digital solution for maintenance management that is tailored to help facilities managers with the process of sourcing, acquiring, supervising, and settling expenses related to repair and maintenance services. Equipped with an extensive suite of mobile and cloud-based tools, the platform enables users to manage every facet of facilities management, including the submission of both routine and emergency service requests, vendor and contractor searches, work order tracking, payment management, and numerous other essential operations. By simplifying the intricate processes involved in maintenance management, this system ensures that facilities operate seamlessly and efficiently. Moreover, the user-friendly interface enhances accessibility for managers at all levels, fostering better communication and collaboration among teams.

What is Instanta CMMS?

We create online solutions that empower you to efficiently oversee fleet management, facilities, equipment, and inventory, ensuring you can track usage, monitor locations, and maintain all your assets properly. Our system allows you to receive service requests from users, produce and manage work orders, and delegate tasks to both your staff and external vendors as necessary. Furthermore, automatic notifications keep requesters, vendors, and relevant personnel updated about any changes to their work orders. You can also assess the effectiveness of your teams and vendors via real-time, detailed visual reports. Our comprehensive tools equip your facility management team with everything needed to provide outstanding service experiences to all facility users. In addition, you will have access to a range of functionalities that support various processes, including work requests, work orders, preventive maintenance, service level agreements (SLAs), feedback collection, and ratings, among other vital features. These functionalities are specifically designed to optimize operations and significantly improve the efficiency of asset management, ensuring that your organization runs smoothly and effectively.

Media

Media

Integrations Supported

Control Tower
Davisware Vision
Eptura
Fuel Me
Projectmates
QuickBooks Online
Runbook

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$100 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Accruent

Date Founded

1995

Company Location

United States

Company Website

servicechannel.com

Company Facts

Organization Name

Sysserve Solutions

Date Founded

2012

Company Location

Nigeria

Company Website

www.sysservesolutions.com

Categories and Features

CMMS

Asset Tracking
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management

Not specified

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

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