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What is ServiceChannel?

ServiceChannel provides a digital solution for maintenance management that is tailored to help facilities managers with the process of sourcing, acquiring, supervising, and settling expenses related to repair and maintenance services. Equipped with an extensive suite of mobile and cloud-based tools, the platform enables users to manage every facet of facilities management, including the submission of both routine and emergency service requests, vendor and contractor searches, work order tracking, payment management, and numerous other essential operations. By simplifying the intricate processes involved in maintenance management, this system ensures that facilities operate seamlessly and efficiently. Moreover, the user-friendly interface enhances accessibility for managers at all levels, fostering better communication and collaboration among teams.

What is Mandalay Facility Product Suite?

Mandalay's Facility Product Suite, formerly referred to as Mandalay CS, has been carefully crafted over the span of twenty years by leveraging knowledge from more than four hundred waste processing and quarry facilities, resulting in a multifaceted transactional system that encompasses management, support services, and robust reporting functions. This product suite is designed to cater to an array of applications, such as landfills, transfer stations, resource recovery facilities, recycling centers, and material recovery facilities (MRF), and it can be tailored to fit the specific requirements of any facility type. Moreover, it is capable of operating seamlessly both with and without a weighbridge, and it can also be automated for deployment in unmanned locations. The Facility Product Suite empowers users to effectively monitor and manage the flow of vehicles entering and leaving the site, facilitating efficient transactional operations within the facility. In addition, it supports data collection that adheres to various local and national regulations, including compliance with waste levies and chains of responsibility, thereby promoting greater operational accountability. With its adaptable features and user-friendly interface, the Facility Product Suite emerges as a vital resource for enhancing waste management processes and ensuring a sustainable approach to resource handling. Its ongoing evolution reflects a commitment to addressing the changing needs of the industry.

Media

Media

Integrations Supported

Azure SQL Database
Control Tower
Davisware Vision
Eptura
Fuel Me
Microsoft 365
Microsoft Azure
Projectmates
QuickBooks Online

Integrations Supported

Azure SQL Database
Control Tower
Davisware Vision
Eptura
Fuel Me
Microsoft 365
Microsoft Azure
Projectmates
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Accruent

Date Founded

1995

Company Location

United States

Company Website

servicechannel.com

Company Facts

Organization Name

Mandalay

Company Location

Australia

Company Website

www.mandalaytech.com.au/products/facility-product-suite/

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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