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What is ServiceGuru?

The ServiceGuru Kiosk is designed to capture customer feedback right at the moment they engage with your service. This streamlined approach allows you to obtain important and actionable insights regarding your staff's performance. You can assess various aspects affecting your business, whether they are positive, neutral, or negative. By leveraging this tool, you can gain valuable feedback about your customers' experiences effortlessly. Setting it up is a breeze, and you can start seeing results almost immediately since we handle all the setup tasks! Additionally, customers have the option to subscribe to exclusive offers and marketing initiatives. This tool helps you identify your top performers while also highlighting areas where additional training may be required. It also features multi-location comparison reports for comprehensive analysis. Furthermore, all reviews remain confidential and offline until you decide to make them public, ensuring privacy and control over your feedback. With this kiosk, you can enhance your overall customer service strategy significantly.

What is Offline Kiosk?

Elevate your website into a flawless offline kiosk application designed for iPad and iPad Pro users, all without needing any programming expertise. This remarkable app streamlines the process of downloading your website, enabling you to engage your audience with offline forms, surveys, product showcases, captivating videos, virtual tours, and all other functionalities your site offers. By saving the entire website onto the iPad's storage, you can present it offline as a fully interactive kiosk experience. Fueled by Offline Pages Pro, this kiosk app supports offline usability for videos, forms, diverse page widgets, WordPress themes, AJAX features, 3D viewers, and much more. You can choose between online-first and offline-first browsing modes, allowing you to set your offline site as the primary display or as a reliable backup when an internet connection is lacking. In both cases, you maintain control over the navigation experiences available to your users. This innovative solution enables you to collect customer registrations, conduct surveys, or run educational activities without needing an Internet connection, keeping your audience engaged no matter their connectivity situation. Additionally, the versatile nature of this kiosk application significantly improves user interaction by granting uninterrupted access to your content whenever and wherever they need it. Thus, you can create a memorable experience that leaves a lasting impression on your visitors.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training

Pricing Information

$29.99 one-time payment

Supported Platforms

iPhone
iPad

Supported Platforms

iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ServiceGuru

Company Location

United States

Company Website

www.serviceguru.com

Company Facts

Organization Name

Codium Labs

Company Location

Us

Company Website

codiumlabs.com/ios/offline-kiosk/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Kiosk

Touch Screen
Usage Reporting
Virtual Keyboard

Categories and Features

Kiosk

Digital Signature
Secure Browsing
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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