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What is ServiceNow Facility Management?

Facilities management encompasses a wide range of responsibilities and areas of expertise. At its core, the goal is to cultivate an environment that meets the needs of those who utilize the facilities, fostering a harmonious relationship between the space and its occupants. Success in this field hinges on creating a setting that emphasizes safety and comfort, applicable to various environments like offices, industrial sites, or residential communities. Health and safety emerge as critical components of effective facilities management, as safeguarding individuals is the foremost concern; potential hazards can stem from issues such as poor ventilation, hazardous air quality, uncomfortable temperatures, malfunctioning equipment, inadequate fire safety measures, confusing exit signage, and insufficient infrastructure. Additionally, operational efficiency and financial considerations are essential elements that influence the management of facilities. Thus, adopting a holistic strategy is crucial to ensuring both the safety of occupants and the effective operation of the facilities, leading to improved satisfaction and productivity in the long run.

What is Facility Planning Tool?

The Arts’ Facility Planning Tool transforms the facility planning landscape by incorporating an innovative database technology that enhances and simplifies the entire workflow. With this cutting-edge tool, complex facility projects can be scoped out in under two hours, allowing for significant time savings. It also helps to lower costs by reducing the need for extensive design and consulting hours, while simultaneously decreasing the likelihood of costly mistakes. Furthermore, it fosters the institutionalization of knowledge through thorough documentation of decisions and changes throughout the project. Users can choose building features that align with their priorities concerning cost, schedule, sustainability, risk management, reliability, and safety. The tool promotes effective communication between project teams and senior management, ultimately resulting in higher client satisfaction. Additionally, the Facility Planning Tool (FPT) sets benchmarks to evaluate the relationship between building quality and its associated costs using a specialized scoring system. The Score / Cost Comparison Report produced offers a transparent view of the calculated score relative to the project's cost, thereby assisting stakeholders in making well-informed decisions. This holistic approach not only addresses all facets of facility planning but also significantly contributes to achieving more favorable project outcomes. In essence, the tool's comprehensive capabilities ensure that teams can navigate the complexities of facility projects more effectively than ever before.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
RadiantOne

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/workflows/employee-workflows/what-is-facilities-management.html

Company Facts

Organization Name

Facility Planning Arts

Date Founded

2008

Company Location

United States

Company Website

planningartsinc.com

Categories and Features

Facility Management

Asset Management
Facility Scheduling
Incident Management
Inspection Management
Preventive Maintenance
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Architecture

Project Management

Construction Estimating

Customizable Templates
Historical Database
Project Management
Reporting/Analytics
What-if Analysis

Enterprise Architecture

Application Portfolio Management
Architecture Governance
Capability Mapping
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control

Facility Management

Commercial Properties
Schools

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Template Management

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