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What is ServicePower?

ServicePower stands as a premier provider of field-service management software on a global scale. Our mission is to enhance customer satisfaction while optimizing operational effectiveness. Renowned organizations in the field-service sector, including GE Appliances, LG, Electrolux, and Siemens, place their trust in ServicePower. We uniquely offer a SaaS platform that enables companies to seamlessly oversee both contracted and in-house technicians. Additionally, ServicePower provides a comprehensive managed network of service providers that can deliver field services even in remote areas of North America and Europe. With our integrated suite for field service management, you can ensure a quicker and more efficient response to your customers' needs. The self-service consumer portal we provide not only empowers customers but also enhances their experience with immediate updates on job status and the location of field workers. Furthermore, our two-way communication feature significantly boosts transparency throughout the entire service lifecycle, ensuring customers are well-informed no matter their location. Ultimately, our commitment to innovation in service management helps businesses thrive in a competitive marketplace.

What is 2GO Mobile?

2GO Mobile Solutions is dedicated to offering cost-effective mobile software tailored for small and medium-sized businesses, a market segment that frequently struggles with the high costs of technology. The firm serves a diverse range of industries, such as HVAC, food and beverage distribution, wine and spirits distribution, produce delivery, plumbing, and in-home healthcare. Many of these fields are populated by smaller enterprises that depend on field workers like technicians and delivery personnel, who often work away from their central offices and may not have immediate access to critical inventory and customer information. By developing mobile applications compatible with smartphones, 2GO Mobile Solutions empowers these field staff to stay connected with their main office, which enhances communication and operational efficiency during their work hours. This forward-thinking strategy not only boosts productivity but also helps to close the information divide that can arise in remote work environments. Ultimately, 2GO Mobile Solutions is paving the way for small businesses to leverage technology that was once out of reach, ensuring they can compete more effectively in their respective markets.

Media

Media

Integrations Supported

Ayla IoT Platform
ServiceWorks

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$69.00/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ServicePower

Date Founded

1996

Company Location

United States

Company Website

www.servicepower.com

Company Facts

Organization Name

2GO Mobile Solutions

Date Founded

2007

Company Location

United States

Company Website

2go.us.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Cleaning Services

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Routing

Landscape Management

Billing & Invoicing
Dispatch Management
Groundskeeping
Inventory Control
Job Management
Quotes / Estimates
Routing
Scheduling & Appointments

Pest Control

Dispatch Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Quotes / Estimates
Scheduling

Plumbing

Dispatch Management
Inventory Control
Mobile Access
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Routing
Scheduling
Self Service Portal
Service History Tracking
Work Order Management

Work Order

Inventory Control
Preventive Maintenance
Scheduling

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