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What is ServicePower?

ServicePower stands as a premier provider of field-service management software on a global scale. Our mission is to enhance customer satisfaction while optimizing operational effectiveness. Renowned organizations in the field-service sector, including GE Appliances, LG, Electrolux, and Siemens, place their trust in ServicePower. We uniquely offer a SaaS platform that enables companies to seamlessly oversee both contracted and in-house technicians. Additionally, ServicePower provides a comprehensive managed network of service providers that can deliver field services even in remote areas of North America and Europe. With our integrated suite for field service management, you can ensure a quicker and more efficient response to your customers' needs. The self-service consumer portal we provide not only empowers customers but also enhances their experience with immediate updates on job status and the location of field workers. Furthermore, our two-way communication feature significantly boosts transparency throughout the entire service lifecycle, ensuring customers are well-informed no matter their location. Ultimately, our commitment to innovation in service management helps businesses thrive in a competitive marketplace.

What is elogbooks?

Elogbooks seamlessly combines CAFM and service desk capabilities, delivering a thorough understanding of your supply chain while ensuring adherence to standards and excellence in service provision. This innovative system enables you to stay informed about site activities without needing to step away from your desk. It includes online audit trails for every task detail, facilitates monitoring of supplier performance metrics, and produces high-level exception reports right upon login. With instant access to real-time data at your fingertips, the platform boasts intuitive supplier performance indicators that aid in boosting efficiency and identifying areas needing improvement. Beyond our CAFM and service desk solutions, we offer a variety of complementary products that can operate both in unison and independently, giving clients the ability to create smart and sustainable estates. By leveraging Elogbooks, organizations can enhance energy efficiency, elevate occupant satisfaction through improved wellness and service quality, and realize greater value across their properties. Our solutions are crafted not only to streamline operations but also to contribute to a sustainable future for all users, ultimately leading to a more responsible approach to facility management.

Media

Media

Integrations Supported

Ayla IoT Platform
ServiceWorks

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServicePower

Date Founded

1996

Company Location

United States

Company Website

www.servicepower.com

Company Facts

Organization Name

Elogbooks

Date Founded

2008

Company Location

United States

Company Website

elogbooks.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Work Order

Contract Management
Customer Database
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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