Mission Control Reviews & Ratings

Mission Control

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 7 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is ServiceTree?

Instead of sifting through a flood of emails, clients can conveniently choose a time slot on the calendar with a specific technician or the next available team member. ServiceTree is specifically designed to meet the distinct needs of Managed Service Providers (MSPs), informed by insights from over 100,000 service tickets. The platform seamlessly integrates into daily workflows as a downloadable Chrome extension, making it a practical tool for technicians. With a quick installation that takes just 5-10 minutes, technicians can swiftly move on to their next ticket with a single click. Managers enjoy a different interface from their technicians, which allows them to monitor the next five tickets assigned to their team. By using the OpenNextâ„¢ button, technicians can promptly update the ticket status to "in progress" while starting time tracking. ServiceTree is making remarkable advancements in revolutionizing professional services automation for the MSP industry through its groundbreaking OpenNextâ„¢ technology, resulting in smoother and more efficient operations. This innovative method not only boosts productivity but also enhances client satisfaction by simplifying communication and improving service delivery. Moreover, the user-friendly design ensures that both technicians and managers can navigate the system with ease, leading to a more harmonious work environment.

What is Mission Control?

Mission Control is a cloud-based project management application designed for Salesforce that keeps you organized and efficient. Our professional services automation tool enables you to establish a standardized approach for overseeing, planning, and evaluating client projects all within a single platform. With a comprehensive range of features that integrate effortlessly with Salesforce, you can enhance both efficiency and profitability. By utilizing this software, you can devote more time to client interactions and reduce the time spent on administrative tasks. Mission Control provides you with a clear snapshot of your project briefs, ongoing progress, and the resources allocated for your tasks. This streamlined approach is crafted to ensure that you remain on schedule and facilitates easy collaboration among team members. Additionally, by leveraging tools like the user-friendly assignment wizard, time tracking, and resource capacity planner, you can create actionable tasks that significantly boost your organization's ability to manage client relations and project workflows effectively. Ultimately, Mission Control empowers teams to operate more cohesively and productively, driving better results for all stakeholders involved.

Media

Media

Integrations Supported

Datto RMM

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

$0.99 per month
Free Trial Offered?

Pricing Information

$39 per user per month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ServiceTree

Date Founded

2016

Company Location

Australia

Company Website

service-tree.com

Company Facts

Organization Name

Aprika Business Solutions

Date Founded

2010

Company Location

Australia

Company Website

aprika.com

Categories and Features

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Kanban

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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