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What is Servicely?

Servicely provides a cloud-based solution for enterprise service management, tailored for organizations managing IT and employee services across multiple departments. This platform combines a service management system with AI-powered agents that streamline service tasks through defined workflows. IT teams can effectively manage incidents, requests, changes, problems, knowledge management, service catalogs, and other associated processes, while also expanding service delivery capabilities to include human resources, finance, and legal functions. With features like customizable workflows, automation tools, approval mechanisms, and service portals, employees can engage through web interfaces and communication platforms such as Microsoft Teams and Slack. Aimed at enterprises looking to optimize service operations on a consolidated platform, Servicely not only updates IT service management practices but also automates mundane tasks, all while preserving human oversight for critical decisions and actions. This comprehensive approach not only boosts operational efficiency but also enhances interdepartmental collaboration, leading to a more integrated organizational environment. By facilitating seamless communication and efficient workflows, Servicely empowers organizations to adapt to evolving service demands.

What is Atomicwork?

Our AI-driven assistant can be tailored to fit the specific needs of your business. It ensures that your team has support available 24/7, enhancing accessibility for staff members. Atomicwork caters to various teams that interact with your employees and effectively dismantles organizational barriers. By automating up to 80% of manual workflows typically managed by your IT department, Atomicwork significantly minimizes workplace distractions for your employees. This innovative solution liberates your HR department from operational chaos, enabling them to become strategic allies in enhancing employee value throughout their journey, from onboarding to offboarding. Furthermore, Atomicwork empowers your finance teams to deliver consistent support to employees while keeping them aligned with best practices, compliance standards, and external obligations. It streamlines employee requests, directs them to the right expert, and fosters collaboration to ensure they are addressed efficiently. With Atomicwork, your organization can achieve a more cohesive and productive work environment.

Media

Media

Integrations Supported

Google Workspace
Jira
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Microsoft Teams
NetSuite
Slack
NinjaOne

Integrations Supported

Google Workspace
Jira
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Microsoft Teams
NetSuite
Slack
Azure DevOps
BambooHR
Checkr
Confluence
GitHub
Microsoft Outlook
Microsoft SharePoint
Notion
Okta
PagerDuty
Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$90/employee/year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Servicely

Date Founded

2019

Company Location

Australia

Company Website

www.servicely.ai/

Company Facts

Organization Name

Atomicwork

Date Founded

2022

Company Location

United States

Company Website

www.atomicwork.com

Categories and Features

AI-Powered ITSM Tools

Not specified

Categories and Features

AI Tools

Not specified

AI-Powered ITSM Tools

Not specified

Change Management

Not specified

Employee Experience

Not specified

Incident Management

Not specified

IT Asset Management

Not specified

IT Automation

Not specified

IT Management

Not specified

IT Service

Not specified

ITSM

Not specified

Workflow Automation

Not specified

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