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What is Servicetrac?

Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.

What is AkitaBox?

Effortless. Reliable. Integrated. This goes beyond just being a CRMMS. Its user-friendly design ensures that every team member can navigate it with ease, while its robust capabilities encompass asset management, maintenance oversight, and capital management, in addition to conducting facility condition assessments and inspections—all within a secure environment. AkitaBox empowers you to consolidate, oversee, and monitor all your facilities data in a digital format. Your traditional paper layouts can be converted into interactive digital maps in 2D, complete with markers indicating the precise locations of all assets. Access all this essential information directly from your iPad while in the field. With intuitive dashboards and comprehensive analytics, you will achieve unparalleled insights into the operational dynamics of your facilities. Whether monitoring from the boiler room or the boardroom, you can access real-time, precise data regarding your buildings. Explore the future of facilities management with us. We are excited to demonstrate our capabilities at your location!

Media

Media

Integrations Supported

Integrations Supported

Procore
Revit

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

AkitaBox pricing is based on square footage.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEAM Software

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/servicetrac/

Company Facts

Organization Name

AkitaBox

Date Founded

2015

Company Location

United States

Company Website

home.akitabox.com

Categories and Features

Facility Management

Not specified

Categories and Features

BIM

2D Drawing
3D Modeling
Collaboration
Document Management
For Facility Management

Facility Management

Asset Management
Commercial Properties
Facility Scheduling
Inspection Management
Maintenance Tracking
Preventive Maintenance
Schools
Space Planning
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Document Management

Maintenance Management

Asset Tracking
Dispatch Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Reminders
To-Do List
Work Order Management

Property Intelligence

Not specified

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