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What is SetSmart?

SetSmart is a cutting-edge AI appointment setter that expertly converts Instagram DMs into qualified sales calls around the clock, and it also extends its services to platforms like WhatsApp and Messenger. This intelligent system interacts with incoming leads using a customized qualification script, effectively posing essential questions about their goals, budget, timing, and other criteria to filter through potential prospects and guide the most promising ones toward scheduling a call. With its capacity to provide real-time calendar availability, it can effortlessly book appointments directly within the chat using platforms such as Calendly, GoHighLevel, iClosed, or Cal.com, thus eliminating the dependency on external booking links. Moreover, the automation feature that converts comments to DMs activates whenever someone engages with a post or Reel, making it easy to shift the conversation into a more private venue. The AI can also send voice notes that sound like the user’s voice, rejuvenate inactive leads with automated follow-ups, and adapt its writing style and tone, ensuring that the dialogue feels both natural and personalized. Enhanced by its ability to communicate in a human-like manner, this system significantly improves the interaction experience, leading to a higher chance of successful conversions. With such a versatile range of features, SetSmart stands out as an indispensable tool for businesses looking to optimize their lead engagement and appointment-setting processes.

What is Botcadence?

Botcadence runs a single AI agent across voice and messaging channels. Knowledge comes from PDF, DOCX, TXT, CSV and Markdown files, web pages and whole domains, and your Google Business Profile. Telephony works with Twilio, Telnyx, Plivo, Exotel, FreJun, Acefone or any SIP carrier; messaging covers the WhatsApp Business API with templates and broadcasts, Instagram DMs, Telegram, SMS on your own Twilio number, Gmail, Slack and a REST API. Workflows add steps for Google Calendar, Calendly and Cal.com bookings, Google Sheets, HubSpot, Salesforce, Pipedrive, Zoho CRM, LeadSquared and HighLevel updates, Zendesk and Freshdesk tickets, webhooks and Zapier, and call transfers. Each channel can run on AI, human, or AI outside business hours, and teammates can take over any chat. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit.

Media

Media

Integrations Supported

Cal.com
Calendly
Shopify
WhatsApp
Zapier
Claude
Claude Duet
Claude for Legal
Facebook Messenger
GoHighLevel
Instagram
Model Context Protocol (MCP)

Integrations Supported

Cal.com
Calendly
Shopify
WhatsApp
Zapier
Freshdesk
Google Calendar
Google Sheets
HubSpot CRM
Pipedrive
Twilio
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month

Pricing Information

$0
Free plan for web chat and WhatsApp (no card required). Chat plans: Starter $39, Growth $99 and Business $199 per month ($390, $990 and $1,990 billed yearly). Voice AI: $299 per month with 1,500 voice minutes; extra minutes $35 per 200. Enterprise: custom chat and voice limits, SLA and dedicated support.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SetSmart

Company Location

United States

Company Website

setsmart.io

Company Facts

Organization Name

Botcadence Private Limited

Date Founded

2025

Company Location

Faridabad, Haryana, India

Company Website

botcadence.com

Categories and Features

Categories and Features

AI Agents

Not specified

AI Voice Agents

Not specified

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