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What is Seven24?

Capture authentic user feedback as they interact with your product, allowing our AI to convert this information into practical tasks. By gathering direct insights from your clientele, you can address concerns discreetly while also publicly celebrating positive remarks. Utilizing topic modeling, the feedback is transformed into prioritized tasks according to the quantity of responses obtained. At the outset of your onboarding process, simply provide a link or a CSV file, and we will streamline your feedback into organized tasks. Leverage sentiment analysis to channel favorable comments toward review platforms. In the past, delving into extensive hours of recordings was a cumbersome challenge that demanded a substantial workforce. Seven24 effectively gathers and analyzes feedback to assess sentiment, motivating users to share positive reviews on sites like Google Maps and Trustpilot. Concurrently, negative feedback prompts actionable tasks on your dashboard, allowing you to swiftly address issues and build customer loyalty. With Seven24’s innovative generative AI, the once arduous task of analyzing large amounts of feedback has been simplified, improving your operations and boosting customer engagement. Now, organizations can respond quickly and efficiently to the voices of their users, ensuring that no valuable insight goes unaddressed. This newfound agility empowers businesses to not only solve problems but also to strengthen relationships with their customer base.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

Media

Integrations Supported

Google Sheets
Microsoft Excel

Integrations Supported

AWeber
BrightGauge
Campaign Monitor
Chattermill
CodeTwo Email Signatures 365
Datto RMM
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Outlook
Pandium
ServiceNow
Shopify
Sigsync
TeamSupport
Zendesk
Zoho Desk

API Availability

API Availability

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Seven24

Company Location

Canada

Company Website

www.seven24.ai/

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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