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What is Sharecare?

Sharecare Health Data Services is dedicated to the management of health information, placing significant importance on the secure, accurate, and efficient handling of medical records. Their services are designed for a wide range of clients, including healthcare providers, hospitals, insurance companies, legal firms, and individual patients, and encompass offerings like Release of Information, audits of medical records, indexing of electronic health records (EHRs), and support for revenue cycles. The organization implements a robust multi-tiered quality control framework, which guarantees that each request, authorization, and medical record is meticulously reviewed by multiple team members before it is finalized and delivered. With a remarkable quality metric of 99.999% accuracy in capturing vital health information and ensuring timely deliveries, Sharecare has set a high standard in the industry. Their innovative technology is built to integrate seamlessly with various electronic health record systems, allowing for secure electronic transmissions in formats that cater to the specific requirements of different clients. Furthermore, customers enjoy the added benefit of self-service portals, which enable them to monitor the progress of their requests, obtain electronic copies of records, scrutinize invoicing details, and view images related to both requests and records. This strategy not only boosts operational efficiency but also grants clients enhanced autonomy over their health information, thereby fostering a more user-friendly experience. Moreover, the combination of advanced technology and customer-centric services positions Sharecare as a leader in the evolving landscape of health information management.

What is InfoCenter?

InfoCenter is a versatile and intuitive self-service web portal designed for organizations to securely exchange documents and records from multiple sources. This platform offers extensive monitoring of user engagement, capturing intricate search histories and providing access to related data and documents. As a result, it serves a wide range of purposes, including the handling of requests for public, student, or employee records, as well as resources that assist in customer service and inquiries regarding invoice payments. Featuring a highly adaptable authentication system, InfoCenter guarantees that both external and internal users can selectively access content, all while maintaining the security of sensitive internal information and systems. This level of oversight is crucial for managing public record requests alongside confidential information, enabling your organization to comply with regulatory requirements and legal obligations effectively. In essence, InfoCenter empowers your business to deliver pertinent information to the right users at the optimal time, thereby improving overall operational efficiency. By offering such flexibility, InfoCenter emerges as an essential resource for organizations aiming to refine their information-sharing processes and enhance user satisfaction. Furthermore, its user-friendly interface encourages wider adoption across various departments, ensuring that all teams can benefit from its capabilities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Sharecare

Date Founded

2010

Company Location

United States

Company Website

hds.sharecare.com

Company Facts

Organization Name

ICM Document Solutions

Date Founded

1988

Company Location

United States

Company Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Categories and Features

Healthcare

Not specified

Categories and Features

Portal

Document Management
File Sharing

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